We are looking for a customer service representative for our car workshop

We are now seeking a service-minded and driven customer service representative for our car workshop. The tasks include booking customers for service and repairs, planning jobs for the mechanics, processing customer payments, and ordering spare parts. You should have a good knowledge of cars and be fluent in both spoken and written Swedish. A strong focus is placed on providing excellent service and achieving customer satisfaction.

We want you to be passionate about working with people and service. You should find it easy to connect with new people and thrive in a flexible work environment. You should also have a very good sense of service.

You should be:

• Engaged, responsible, and service-oriented
• Automotive technical education or experience in the automotive industry
• Organized
• Proficient with computers
• Good knowledge of English
• Possess a B driver's license

The position is full-time. We apply a six-month probationary period followed by a permanent position and individual salary setting. Selection and interviews are conducted on an ongoing basis.

Personality

is important to us! Therefore, we ask all applicants to complete a short personality test. This allows us to gain a more objective view of you as a person and will be used as part of the decision-making process in the selection. A link to the test will be sent in a separate email the day after you submit your application, and we kindly ask you to respond to the test as soon as possible. As part of our recruitment process, a background check will also be conducted before employment can be considered. This includes a criminal record check and possibly a financial check (UC).

Personal Data Management Mekonomen

Company org. no. 556724–9254 is responsible for the processing of your personal data in connection with this recruitment. Read our policy on how we handle your personal data: Privacy Policy (https://www.mekonomencompany.se/wp-content/uploads/2024/01/Integritetspolicy-rekrytering_version-2401.pdf)

Mekonomen makes car life easier by offering a wide and easily accessible range of affordable, innovative solutions and products for consumers and businesses. We are the leading car parts chain in the Nordic region with our own wholesale operations, stores, and workshops. Through a nationwide network of stores and workshops, Mekonomen has the best availability in the industry under the brands Mekonomen Bilverkstad and MekoPartner. Our customer promise is A simpler car life based on our values; customer orientation, flexibility, competence, responsibility, and business acumen.