About the Position

We are looking for a service-oriented and dedicated on-site support for our office in Linköping. In this role, your mission is to enable an efficient and stable IT environment, covering everything related to this at the workplace. This includes supporting end-users on-site and in shared areas that require functionalities such as conference rooms. We are looking for someone with a good technical understanding and a desire to develop and learn new things. You are a solution-oriented person who values collaboration and has a humble attitude.

Do you want to be part of a company that puts people at the center and strives to create safe and sustainable solutions? At our client, we work in an exciting and varied environment where we together create products and services for a safer society.

This is a consulting assignment. This means that you will be employed by us at Cleverex Bemanning and will spend your working days at our client's location. If everything feels good from both sides, there may be an opportunity for a direct recruitment.

You Offer

A place in a company that values innovation and personal development for all employees.
The opportunity to work with a broad technical platform and gain experience with leading technologies.
An inclusive culture that encourages collaboration, respect, and openness, where all voices are valued.

Responsibilities

Resolve problems and support users where remote control does not work or is insufficient.
Install and deliver computers, phones, and other client-side IT hardware, ensuring that our hardware register is up to date.
Handle VIP cases when we need to assist individuals requiring quick and competent help within our services.
Document cases in the knowledge database and in the case management system for both end-users and IT resources.
Work with systematic troubleshooting.
Assist your colleagues who are not physically present, for example during major outages or security-related incidents.
Support printers and conference rooms.
Ensure that the delivery from the local on-site support is high across all areas of responsibility.

Your Profile

Completed high school diploma, preferably in technology.
You possess good knowledge of Swedish and English, both spoken and written.
You have experience with documentation and administrative handling of IT cases.
A valid driver's license (B) is required.
Experience working in a service-oriented role or with technical support is an advantage.
Experience working in a large corporation with complex IT environments is also an advantage.
We highly value your personal qualities. We are looking for someone with an interest in technology who enjoys facilitating everyday life for colleagues and end-users.
You have an eye for detail and are meticulous.
You thrive in a role where you can combine technical work with meeting and helping people.
You are proactive, flexible, and appreciate a work environment where you can solve challenges together with others.

This position requires you to pass a security clearance in accordance with the Security Protection Act. The position requires you to undergo and be approved according to the current regulations for security protection. For positions where our client has requirements for security classification, this may, in certain cases, involve requirements for specific citizenship.

Other

Start: By agreement
Extent: Full-time
Location: Linköping
The recruitment process is handled by Cleverex, and the client's request is that all questions regarding the position be directed to [email protected] (mailto:[email protected])

About Us

At Cleverex Bemanning, we work to recruit and hire the right employees for the right clients. Our main focus is on our clients, consultants, and candidates, and our goal is for you as a candidate to feel that you have landed in the right place!