Vacant job

Do you have a strong technical interest, a solution-oriented mindset, and enjoy engaging with customers? Are you driven by continuous development and taking initiatives? At Protega, you will have a varied and responsible role in a knowledgeable and close-knit team, where you combine technical support with practical work and project calculations. Here, you will play an important role in the development of future sustainable fire protection.

About the position

This position is a direct recruitment, meaning the recruitment process is conducted by Bravura, and you will be employed directly by PROTEGA AB.

About the company

Since 1988, Protega has manufactured Swedish fire protection of absolute world-class from its own production facility in Trelleborg. The company has grown slowly but steadily – from a narrow range to a comprehensive offering within passive fire protection, with products such as fire protection paint for steel and wooden structures, fire-resistant surfaces, and fire seals for the entire building. Behind the products lies extensive research and development, and several of them achieve the industry's highest environmental ratings. The company is in a growth phase, with strong exports to Australia and New Zealand and great potential in the UK and Ireland. With an experienced team and clear direction, Protega continues to develop the sustainable fire protection solutions of the future.

Today, the company consists of 13 people who together are responsible for development, manufacturing, marketing, and sales – all under one roof. This close collaboration enables short decision-making paths, strong quality control, and great flexibility. As a local player in Scandinavia, Protega works closely with its customers and offers Swedish-made products that combine technical function with aesthetic expression – with a finish resembling decorative paint.

Read more about them here (https://protega.se/), and feel free to follow them on Linkedin (https://www.linkedin.com/company/protega-ab/about/) for more information and check out their video for an insight into the business.

Responsibilities

As a technical support at Protega, you will be an important link between product, project, and customer. You will be responsible for providing qualified advice on product selection, fire protection solutions, and application – via email, phone, and Protega's digital chat.

A large part of your work involves creating technical calculations based on drawings and project documentation. In this way, you ensure that the company's solutions meet both technical requirements and customer needs. At the same time, you will drive internal testing in their own fire oven, where you test and verify new products before certification.

You will also participate in external testing together with Protega's partners and contribute practically to ensuring that the test environments are set up correctly. At the same time, you will stay updated on current testing standards, analyze results together with R&D, and share your knowledge in customer training.

• Provide technical support and advice to customers and colleagues on technical questions regarding product selection, solutions, and application
• Project calculations based on drawings and documentation to ensure the right fire protection in each project
• Be responsible for internal testing, participate in external tests, and analyze results in collaboration with R&D
• Stay updated on standards and participate in customer training where you contribute practical and technical knowledge

Education, experience, and personal qualities

• High school diploma
• Experience in construction, plumbing, manufacturing, or paint
• Good knowledge of Swedish and English, both spoken and written
• Driver's license (having access to your own car is an advantage)

To thrive and succeed in the role of technical support at Protega, we hope you have a technical interest, a practical approach where problem-solving and hands-on work feel natural. You are self-driven and take responsibility for your tasks.

Furthermore, we hope you are a quick learner who quickly immerses yourself in new technical areas and can adapt to changes and new challenges. Your flexibility allows you to easily switch between different tasks, and you are unpretentious in your way of collaborating with colleagues and customers. As a person, you are social and communicative and enjoy a role where technology, customer contact, and practical work are combined. In the role of technical support at Protega, you will have great opportunities to develop both individually and in collaboration with others.

Other information

Start: Immediately, considering notice period Location: Trelleborg Salary: By agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the ad when enough candidates have applied. If you are shortlisted for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, feel free to contact our support:

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

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