Vacant job

We are looking for you who are at the beginning of your career and want to work in IT and support. Have you recently studied IT in high school or do you have a strong interest in IT? Here you will have the opportunity to develop in technical support at one of the country's leading IT companies in a role with great possibilities.

About the position

This is a consulting assignment with good opportunities for permanent employment. In this role, you will initially be employed by Bravura, and it is stated that the company intends to offer you employment with them in the long run. This gives both you and the company a good opportunity to get to know each other and evaluate how you enjoy your collaboration.

About the company

Our client is a large international service company that offers comprehensive IT solutions to both the private and public sectors. The role and the company offer good development opportunities for those who want and show interest. More information will be provided during a potential interview.

Job responsibilities

In the role of First Line Support, you are responsible for providing technical support to the company's customers where you are often the users' first contact with IT. Your main task is to deliver world-class service regarding troubleshooting and technical problems. You will receive a solid introduction and work closely with your colleagues. Common tasks include: • Maintenance, troubleshooting, and installation, primarily in a Windows environment • Troubleshooting both hardware and software is largely performed via remote tools • Receiving and registering cases in the company's case management system

Education, experience, and personal qualities

• Good computer skills and a strong interest in IT • Very good knowledge of Swedish and English in both spoken and written form • High school education in IT/Technology (meritorious) • Experience in technical support/helpdesk or customer service via phone We are looking for someone who has a good sense of service and enjoys being the face of the company to customers. No special knowledge in IT is required, but an interest in technology and a willingness to learn is essential. You have an interest in solving problems and always try to find a smart solution based on the customer's needs. Furthermore, you thrive under a high workload and have the ability to act under stress. Great emphasis is placed on personal suitability and interest in the position.

Other information

Start: Immediately Location: Malmö Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means that we will take down the ad when enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions about the position or your application, you are welcome to contact our support by emailing [email protected] or calling 010-171 47 10, and we will assist you. Please specify which position you are inquiring about. We recommend that you submit your application promptly as we are conducting ongoing selection.

Welcome with your application!

#Nextgen