Vacant job

Register your interest here to become a consultant with us at Bemannia in helpdesk and be matched with interesting and challenging assignments!

About the assignment

Bemannia is now accepting expressions of interest from those who have at least six months of experience as a helpdesk employee! We will be forwarding assignments to organizations in the public sector in various locations within Västra Götaland. As a consultant with us, you will receive a fixed-term employment, which means you will be employed for the assignment we match you for and that you are interested in!

We warmly welcome you to submit your details below!

Your tasks

In the role of a helpdesk employee, the following tasks will occur:

• Ensure that IT equipment is functioning
• Provide service support to users via phone, email, and chat regarding hardware and software
• Administer IT environments (such as user accounts, permissions, and print queues)
• Instruct users on how to work with various programs

Your qualifications

• High school or equivalent education
• At least six (6) months of work experience in the occupational category
• Good knowledge of computers, peripherals, operating systems, networks, communication, and information security
• Basic knowledge of MS Office or equivalent
• Knowledge of ticketing systems (such as Easit GO or ServiceNow)
• Knowledge of Mobile Device Management (MDM)
• Ability to communicate fluently in Swedish, both spoken and written

Please note that you must meet these minimum requirements, but some positions may have higher requirements regarding education and experience.

What we offer you

As a consultant at Bemannia, we offer you close contact with your consultant manager and the opportunity for more assignments through us. With us, you will develop in educational workplaces and feel that your skills are put to good use.

About the application

Apply for the position by clicking on apply below. Please upload your CV in Word format and in Swedish. Selection and interviews will be conducted continuously as we receive assignments that match!

We do not accept applications via email, but if you have specific questions regarding the position, these will be answered by the responsible recruiter, Annelie Hammarborg [email protected]

For general inquiries regarding your application or our recruitment process, you can reach us during office hours at 072 169 30 00.

Bemannia is a publicly traded and Swedish-owned staffing and recruitment company that provides competent and qualified personnel through leasing, recruitment, and personnel contracts within Organization & Leadership, PR & Information, Marketing & Sales, Finance, Law, HR & Personnel, Real Estate & Technology, IT & Data, and Office & Administration. Bemannia has framework agreements with most of Sweden's authorities and municipalities, their administrations, and companies. Bemannia is a member of the Competence Companies and is an authorized Staffing and Recruitment Company and has collective agreements with Unionen, Akademikerna, SEKO, as well as LO and the Hotel and Restaurant Employees' Union. Bemannia is certified according to SS-EN ISO 9001:2015, Management System for Quality, SS-EN ISO 14001:2015, Environmental Management System - requirements and guidance, SS-ISO 45001:2018, Management System for Occupational Health and Safety, and SS-ISO/IEC 27001:2013 Management System for Information Security.

The management of the company has been active in the industry for 40 years.