Service-minded Employee Wanted for IT Support Center

Rekryteringsgruppen i Stockholm AB

8 days left
to apply for the job

The Recruitment Group is looking for a service-minded and driven employee for our client's IT support center.

Are you solution-oriented, passionate about helping others, and interested in IT and technology? Then this could be your next career step!

Responsibilities

  • Handling of IT devices (mobile phones) for storage and logistics at the client.
  • Responsible for the distribution and return of IT devices to end users.
  • Guide end users during the installation of new and returned devices.
  • Other simple administrative tasks related to the project may arise.

Qualifications and Experience

  • Minimum high school education, preferably with IT training.
  • Experience in providing technical support, preferably in a helpdesk/support center or other service-oriented roles such as retail, customer service, or restaurant.
  • Fluent in Swedish and English, both spoken and written.
  • Driver's license (B).

Personal Qualities

  • Service-oriented: You have a strong customer-focused attitude and strive to always provide the best possible experience for the end user. You are attentive to the user's needs and act with a professional and friendly demeanor in all situations.
  • Engaged: You show great interest and responsibility for your tasks and ensure that the project's goals are achieved.
  • Problem-solving ability: You have the ability to quickly analyze and understand situations and identify possible solutions to problems that arise.
  • Stress-resistant: You can handle multiple tasks simultaneously and maintain calm even in stressful situations.
  • Communicative and pedagogical: You have the ability to clearly explain and guide users in a simple and understandable way, regardless of their technical background.
  • Team-oriented and cooperative: You enjoy working in a group and find it easy to collaborate with both internal and external parties.

Employment type: Full-time Workplace: In central Gothenburg Working hours: Monday to Friday, 08:00-17:00 Salary: Hourly wage by agreement Start date: Beginning in November

Are you ready to take on new challenges in IT support and want to contribute to our success? Submit your application via our recruitment platform today!

Please note that we only accept applications submitted through our recruitment platform.

Keywords: IT support, technical support, IT jobs, helpdesk, network, Stockholm

About The Recruitment Group

The Recruitment Group was founded in 2001 and provides personnel within four different business areas: transport, warehouse/industry, service/retail, and office. Our headquarters is located in Stockholm. We fill a wide variety of positions within the aforementioned business areas, all with different requirements for education and experience. Common to all the services we deliver is that we maintain the highest service level and always put the customer first. The Recruitment Group has had a collective agreement since 2004 and is an authorized staffing company. Read more about us at www.rekryteringsgruppen.com (http://www.rekryteringsgruppen.com/)

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