Vacant job

Do you thrive in a dynamic work environment where you can be part of an exciting growth journey? Do you have experience in service and customer interaction and want to learn more about the energy industry? Welcome with your application today!

About the position

This is a consulting assignment with good opportunities for permanent employment. In this role, you will initially be employed by Bravura, and it is explicitly stated that the company intends to offer you employment with them in the long term. This provides both you and the company a great opportunity to get to know each other and evaluate how you enjoy your collaboration.

About the company

The company works within energy and sustainable solutions with the goal of leading the development of future energy. They focus on using natural resources efficiently and creating local energy solutions that contribute to environmental benefits and sustainable growth.

With over 200,000 energy agreements and 500 employees, the company offers services in electricity, heating, cooling, gas, fiber, and contracting, and operates in southern Sweden, with several subsidiaries and partners that strengthen our operations.

More information about the company will be provided during the interview.

Job responsibilities

As a customer service representative, you are a central part of the company's customer support and are responsible for ensuring a high-quality service experience for customers. Your task involves handling incoming inquiries via phone, email, and chat in a professional and service-oriented manner. You will also perform simpler administrative tasks, such as registering and updating lists and other documentation. To provide accurate and relevant information to customers, you are expected to stay updated on the company's range of products and services.

• Handle inquiries via phone, email, and chat • Register and update lists

Education, experience, and personal qualities

• Completed upper secondary education • Work experience in customer service, preferably with experience in customer service via phone in the energy sector or other technical support experience • Good computer and system skills • Swedish and English, spoken and written To thrive in this role, you are a person with a positive attitude who takes responsibility for your tasks and ensures they are performed with high quality. You are solution-oriented and have a genuine interest in collaborating with colleagues to deliver the best possible service to customers. You appreciate a dynamic work environment where both changes and a fast pace are a natural part of everyday life.

Other information

Start: Immediately Location: Lund Salary: Fixed salary according to agreement We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means that we will remove the advertisement when enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions about the position or your application, you are welcome to contact our support by emailing [email protected] or calling 010-171 47 10, and we will assist you. Please specify which position you are inquiring about. We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!