Vacant job

MM Sports is one of the largest companies in the Nordic region within dietary supplements, training clothes, training equipment, and accessories. With a complete range, we offer the market's most qualitative and well-thought-out products to help our customers take their training to the next level. 

With us, you will encounter a culture characterized by trust, responsibility, passion, and knowledge – where we constantly strive to develop and become even better. You will play an important role in a passionate team where quality and customer satisfaction are at the center.

About the role

As a Customer Support Representative, you are a key person in our contact with the customer – whether it concerns advice on products, assistance with deliveries, or general inquiries. The role is not just about answering, but about creating satisfied and returning customers through high-quality service.

You work proactively, focusing on streamlining processes, improving work methods, and contributing to our customer support always delivering at a high level.

Your responsibilities

• Provide professional and service-oriented support to our customers via chat, email, and phone
• Act as the company's face to the outside and create a positive experience in every contact
• Support internally in matters concerning products, orders, and deliveries
• Actively work to improve routines and ensure high quality at all levels
• Keep yourself updated on our product range, news, and changes
• Contribute with basic advice on diet, training, and health

We believe that you...

• Have experience in customer support, service, or e-commerce 
• Are communicative, meticulous, and genuinely appreciate creating satisfied customers
• Have a natural interest in training, dietary supplements, and health
• Thrive in a role where you can take responsibility, work independently but still have a close team to bounce ideas off, and contribute with improvement suggestions
• Have a very good ability to express yourself verbally and in writing in Swedish and English

Location and working hours

The position is based at our headquarters in Landvetter. The position is a full-time temporary position starting in August until December. 

Application

Does this sound like the right next step for you? Submit your application and let us know why you are the right fit for the position. Since we are in the middle of the holiday season, we will review applications in August, so we hope you understand that feedback may take a couple of weeks. If you have questions about the position, you are warmly welcome to contact [email protected].