Vacant job

About the Position Do you want to help create a world-class experience for visitors and employees in one of the Nordics' most dynamic environments? We are now looking for a driven and service-oriented receptionist and service manager for Westfield Mall of Scandinavia!

In this exciting role, you will be responsible for the upper reception in the shopping center alongside our team and serve as a central contact point for both visitors and employees. Every day, we work to create an inspiring, smooth, and welcoming atmosphere – and you will be an important part of this experience.

We offer a varied and independent job in a pleasant environment with wonderful, service-oriented colleagues. Here, you will have the opportunity to develop within service and customer interaction while working in a vibrant and eventful environment.

Your main responsibilities include:

• Being the face of the center and providing visitors with a first-class experience
• Directing and assisting visitors as well as answering questions
• Selling gift cards and handling customer inquiries
• Maintaining contact with suppliers and center management
• Contributing to a smooth and well-functioning reception
• Other administrative tasks

Who are you? We believe you are a true service star who is passionate about personal interaction and loves working with people. You are flexible and unpretentious, approaching all tasks with joy. We prefer that you, as a receptionist, are energetic, positive, and enjoy working in a fast-paced environment. With a good amount of resilience, you handle unforeseen needs and challenges.

In addition, we believe that you:

• Speak fluent Swedish and English
• Have previous experience in service
• Are comfortable with the Microsoft Office suite
• Have completed high school education

Employment Permanent position with a 6-month probationary period Employment rate: 85% Start: April 2025 Working hours: Varying during center opening hours (09:45-21:10), either you work opening or closing shifts, as well as some weekends.

About Middlepoint We know that a personal and positive approach is the foundation of a good service experience. With care and hospitality as a guiding principle, Middlepoint has delivered high-quality workplace and front desk services since its inception in 2009. We are ISO certified in quality (9001), environment (14001), and occupational health and safety (45001) and are a wholly-owned subsidiary of Coor. Through carefully selected employees, we create welcoming environments where we can focus on all the details and go the extra mile. For us, customers are at the center of everything.

Are you excited about a developing and truly fun challenge? Send in your CV and cover letter.

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