Motor Technician for Our Claims Operations

We are currently looking for a motor technician for our claims operations! Are you interested in motor claims regulation and driven by helping customers in the best way possible? Then you might be the one we are looking for! The position is a permanent employment located in Gothenburg, where we have nice offices centrally in Nordstan.

You will become part of our claims organization that is responsible for helping our customers when accidents occur. We currently have over 900 employees across the country ensuring that customers are satisfied and receive a service characterized by personality, commitment, and responsibility.

Your Role as a Motor Technician at Folksam

As a motor technician, you are responsible for ensuring that our repair costs are at the right level and that repairs are carried out safely and environmentally correctly. You are responsible for good cost control and handle claims in accordance with Folksam's established guidelines. You will also assess cars that cannot be repaired due to repair costs exceeding the vehicle's value and manage the administration related to that.

Your main tasks include:

• handling calculations from workshops and ensuring that agreements with them are followed
• regulating and registering machinery and fire damage.
• communicating decisions to customers and other stakeholders, both verbally and in writing
• documenting cases in various systems and processing invoices
• redeeming cars where the value is less than the repair cost
• actively working for a smooth customer journey and good collaboration with colleagues and partners.

Are You the One We Are Looking For?

We are looking for someone who has completed high school education, preferably with a focus on automotive technology. You have several years of experience as a sheet metal worker, automotive mechanic, and/or workshop manager and are used to dealing with customers. We prefer that you have worked with cost estimation of damages in Cabas and are certified in CAB. Additionally, you have good knowledge of both Swedish and English and are accustomed to handling IT systems effectively. It is a merit if you have an interest in boats and/or experience with boats.

At Folksam, we believe that cost control is a team sport, and therefore you need to be a team player. We appreciate your ability to remain calm under high pressure, prioritize your tasks, and a willingness to collaboratively explore new ways to find what yields the best results for ourselves, our customers, partners, and colleagues. We also believe that you are solution-oriented and clear in your communication. You act professionally and take responsibility for your tasks, driving processes forward.

Develop Together with Us

Folksam is a customer-owned company with a strong focus on sustainability issues. We have many fun, developing jobs, and with us, you have good opportunities for an exciting career with great benefits. We believe in a sustainable work life and actively work with inclusion and diversity. We offer the flexibility to alternate between working in the office and working from home based on the needs of the business. Our pleasant offices around the country provide meeting places for collaboration, learning, and a shared culture – together we create engagement and momentum forward! At folksam.se/jobb-och-karriar, you can read more and watch videos about what it’s like to work at Folksam.

How to Apply for the Job

Welcome to submit your application with CV and cover letter by April 11, 2025. We conduct interviews on an ongoing basis, so please send in your application as soon as possible.

If you want to know more about the job, feel free to contact group manager Rebecca Wernhage at 070-831 62 15.

Union representatives: Akademikerföreningen Ann-Louise Andersson 070-831 61 44, Forena Mats Kjellgren 070-831 59 98, and Handels Mikael A Carlsson 070-831 51 32.

The Folksam Group offers insurance and long-term savings that create security in all stages of life. We are about 4,000 employees, and our vision is for our customers to feel secure in a sustainable world. We engage in what our customers care about and are keen to ensure they are properly insured.