Vacant job

Job Description

We are on the journey to consolidate the digital capabilities and business processes at Retail Concept across the leadership areas IKEA Retail Experience, Brand & Marketing, Learning and Development and Expansion. A journey that needs passionate people who embrace change and development, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things so IKEA can be an even better home furnishing retailer in the future.

The main responsibility areas in the Retail Concept Operations (RCO) following the new Inter IKEA operating model are:

• Retail processes End-to-End
• Digital capability areas
• IKEA.com and IKEA.net channels
• ROSS

In short, the responsibility areas are described below:

Retail processes End-to-End: The retail process is to describe how IKEA work with retail throughout that value chain. It starts with our identity, the range. How we manufacture and supply the range to the franchisees and then how to communicate, sell and fulfill customer needs. The process indirectly defines the capabilities IKEA needs and at least half of the process and capabilities are defined and managed by the franchisees.

Digital capability areas: It is the different capabilities that support the retail concept and consist of both subject matter experts, process people but also the digital tools as needed. Tools currently provided are for example IKEA Digital Design System Skapa, IKEA Knowledge graph, Visa Retail Guidance, Range Selection Tool etc.

IKEA.com and IKEA.net channels: Are the external brand building top domain of IKEA online. It is not the sales channel that sits on the franchisee side, but rather the part that explains to the customer audience who we are.

Retail Operation Solution and Support (ROSS): It is the combined upper funnel of IKEA.com retail websites as mainly contracted by IKEA IT AB but also the lower funnel of customer checkout, payment, order orchestration, fulfillment, finance, customer support, and supply. This is a combination of capabilities from Supply and the Microsoft 365 Dynamics Enterprise Resource Planning (ERP) platform provided as a service to most of the non-INGKA franchisees.

The job as Software Engineer is an in-role assignment as a software professional in the IKEA Knowledge graph digital product in one of our digital capability areas.

About you…

You believe that creating great digital products means that they are fit for purpose and software engineering is a means for supporting the business. You have extensive experience in software engineering, working together with architecture and engineering leaders and you are curious to learn new things. As this job is a software engineer job in the knowledge graph digital product area, you must have recent hands-on experience in knowledge graph tech. Besides that, you must have an interest in home furnishing, which we call the IKEA concept, understand brand and commerciality as the graph is an enabling capability for both customer and co-worker solutions such as IKEA.com retail and co-worker facing learning solutions.

In addition, we expect:

• Minimum 7 years of software development experience
• Minimum 3 years Knowledge graph tech hands-on experience regarding standards and tools
• Good knowledge of IKEA.com, IKEA.net, and eCommerce
• Good knowledge in graph technologies/tools such as RDF, OWL, SKOS, Metaphactory, and RDFFox
• Familiar with Node.js, Python, Java, Data bricks, Sparql, and Cypher
• Experience of agile and domain-driven product development
• Ability to encourage simplicity, efficiency, ownership, and accountability
• Ability to change direction as appropriate based on new ideas, approaches, and strategies
• Ability to collaborate with others (including virtual) such as team members, stakeholders, and suppliers to achieve goals
• Good ability to communicate technical concepts and processes clearly at an appropriate level to team members, stakeholders, and suppliers
• Ability to understand the complexity of IKEA business and the role of technology as an integrated part of the business

As a software engineer, you will:

• Develop, run, and maintain high-quality code in the knowledge graph product using the right toolsets required in order to meet consumer expectations on the delivery
• Develop high-quality software design and architecture in accordance with good practices and agreed standards, such as security, performance, integration patterns, to ensure delivery according to requirements and compliance
• Work in agile teams in the knowledge graph product, in a DevOps setup. “You build and you run it”.
• Apply and promote good software engineering practices, including continuous integration and delivery, within an agile/iterative development approach in order to improve time to market and fulfill business needs
• Drive change activities in different environments in order to secure functionality and availability
• Deliver tests, performance analysis, configuration management, and creation of functional/feature specifications to improve the knowledge graph product and service delivery
• Continuously explore and evaluate new technologies in order to boost innovation and productivity for optimization/modifications to the current design and development productivity
• Provide support and guidance as needed to consumers and other engineers encouraging good practices
• Develop and adopt different engineering patterns in the knowledge graph product development but also in the digital capability area.

Additional Information

This position is full-time (40 hours per week) and is located in Malmö, Sweden. Some travel will be required.

Please send your application – CV in English latest Friday 2nd of April 2025. We really want to get to know you, so make sure you tell us why you want to work at IKEA and why you would be a good fit for this role.

In this role, you will be reporting to the Software Engineering Manager.