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- Rental Agent/Customer Service Representative at Gästrike Fastigheter

Rental Agent/Customer Service Representative at Gästrike Fastigheter
Gästrike Fastigheter ABGävleborgs län, Sandviken
Previous experience is desired
About the Employer
Gästrike Fastigheter owns and manages 250,000 square meters of premises and housing in centrally located properties in Gävle, Sandviken, Skutskär, Öregrund, Västerås, Surahammar, Köping, Hallsberg, Lindesberg, and Rättvik. The company is headquartered in Gävle and has about 40 employees. It is part of a larger group that includes several other businesses. The group has a turnover of approximately 1000 million SEK and employs around 350 people.
Job Description
As a rental agent, you will be responsible for the entire rental process for apartments and parking spaces in our portfolio in Sandviken. The job involves many personal contacts with tenants, where you will be responsible for drafting lease agreements, rental law, documentation, and other administrative tasks.
As a customer service representative, you will manage the reception at our office in Sandviken and partially staff our switchboard. The switchboard staffing mainly occurs in Sandviken but may also take place from our office in Gävle. Through our switchboard and via email, we receive many of the maintenance requests made by our tenants. In the role of customer service representative, you will receive, register, and distribute the maintenance requests and feedback that come into the organization as a whole.
Your responsibilities include, among others:
· Advertising apartments
· Drafting lease agreements
· Conducting apartment viewings
· Inspecting apartments
· The position also includes some administrative tasks such as phone calls, maintenance requests, and common office duties
· Assessment and ordering of maintenance work
· Customer service via phone and email
Your Profile
To thrive in a role that involves many contacts with tenants and subcontractors, you need to possess good social skills. Furthermore, we expect you to be self-driven and have an easy time planning, structuring, and prioritizing. We also see that you have a few years of experience in residential leasing within property management and/or relevant work experience in service or sales.
Who are you?
To succeed in the role, you are an engaged person who is passionate about service, sales, and customer contacts while also being a skilled administrator. You have the ability to work in a structured manner, have a good sense of order, and are used to collaborating with others.
What Gästrike Fastigheter Offers You
You will be offered a varied and independent job with great room for creativity in a forward-looking company with friendly colleagues. You will receive a clear assignment and have the opportunity to help create a process in a large group with many development opportunities.
Gästrike Fastigheter is characterized by commitment, customer focus, business benefit, and innovation.
Working Hours/Duration
The employment is a permanent position.
Salary
Fixed salary according to agreement.
Welcome with Your Application
If you believe that the position of Rental Agent/Customer Service Representative at Gästrike Fastigheter in Sandviken fits well with your qualifications and how you want to work, please send your application as soon as possible to jobbet@g-f.se and mark your application with Rental Agent.
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