Operations Coordinator at IT Center in Tierp

Tierp is a municipality with an organization of the right size for those who want close contact with management, colleagues, politics, and customers. There is room for both personal development and collaboration within the organization.

Our municipality offers varied living environments, coastal nature, history, culture, and good service. Tierp is within commuting distance of Stockholm, Uppsala, and Gävle and also offers the opportunity to work partially remotely.

The IT Center is the administration for the joint IT committee, with member municipalities being Heby, Knivsta, Tierp, Älvkarleby, and Östhammar, where Tierp is the host municipality. We have a local office in each member municipality. The IT Center's area of responsibility encompasses strategic, tactical, and operational IT-related issues. The committee's main responsibility is to provide a well-functioning and secure IT environment. We focus on usability, flexibility, and security by participating in and supporting our member municipalities' digital development efforts while maintaining a modern technical platform and infrastructure. We are responsible for infrastructure development, operations, management, support, and installations in our member municipalities' IT environments, and the need for more competent employees is growing.

The IT staff focuses on supporting operations by managing agreements, policies, finances, security, and communication. The IT staff consists of three teams: Administration, Project Office, and Operations Coordinators. The position of Operations Coordinator belongs to the latter team, where you will work alongside a team leader and three colleagues.

You will receive a competitive salary and certain opportunities for remote work, as well as further education and development within your role, while contributing to societal benefit. In addition, you will also receive a wellness allowance of 3000 SEK/year. Our values are important, and together we work to realize our core values: Respect, Responsibility, Customer Focus, Courage, and Faith in the Future.

JOB RESPONSIBILITIES

As an Operations Coordinator, you will be a central contact point between the IT Center and the operations. Your mission is to understand their needs, identify development opportunities, and ensure that IT deliveries create value. You play an important role in informing the operations about IT issues while understanding their challenges and translating these into technical solutions.

Your responsibilities include:

• Building and maintaining relationships with Culture & Leisure operations in our member municipalities and the municipal companies.
• Identifying operational needs and matching them with relevant IT solutions.
• Coordinating and ensuring deliveries between system owners and the IT Center.
• Providing advice and support on IT-related issues.
• Monitoring the external environment and keeping the operations updated on new technical opportunities.
• Driving and disseminating information about current IT issues.

QUALIFICATIONS

To succeed in this role, we see that you have:

• Experience from a similar role, such as operations coordinator, IT coordinator, or Account Manager.
• The ability to translate operational needs into technical solutions.
• Strong communication skills and a relationship-building personality.
• Good technical understanding and experience collaborating with IT specialists.
• Analytical skills and a strategic mindset.
• A proactive, driven, and initiative-taking personality with the ability to independently seek out and identify development opportunities.
• A communicative team player who shares experiences and insights.
• High social competence, flexibility, and the ability to adapt to different situations and people.
• Attention to detail in your work and the ability to manage details without losing the overall perspective.
• Very good knowledge of Swedish and English, both spoken and written.
• A valid driver's license (B).

Meritorious:

• Experience working in a municipal organization and understanding of politically governed operations.

We are looking for someone who is solution-oriented, attentive, and enjoys a role where you can work independently but also in close collaboration with both IT and operations. We place great emphasis on your personal qualities.

OTHER

We offer an exciting and developing role in an organization where IT plays a central role in creating a better and more efficient operation. Here you will have the opportunity to influence and contribute to digital development in five municipalities while working with engaged and knowledgeable colleagues. Does this sound interesting? Welcome with your application!

We strive for diversity where our employees' backgrounds, experiences, knowledge, and personalities enrich the municipality.

If you are not a citizen of Sweden, the EU, EEA, or Switzerland, you must be able to prove that you have a valid work permit or are exempt from the obligation to have a work permit. Employment can only occur after verification of the work permit, as required by the Aliens Ordinance.

We kindly decline offers of advertising and recruitment assistance.