Vacant job

Städpulsen is a company specializing primarily in Swan-labeled home cleaning, office cleaning, and other household services. The company strives to reduce climate impact, and therefore employees travel as much as possible using public transport. In daily operations, environmentally labeled cleaning agents and materials are used to minimize the consumption of chemicals and water.

The company has around 200 employees who daily provide services to organizations and private individuals throughout Sweden, from Uppsala to Skåne.

Description

Städpulsen is growing and needs more people in the office! Are you a quick learner and detail-oriented person who loves to provide excellent customer service? Do you enjoy handling various types of administrative tasks? Then this might be the job for you.

Do you live in Stockholm or want to work there? Are you, for example, a student looking to combine your studies with a part-time job? Then you might be the one we are looking for!

We at Städpulsen are now looking for a new colleague who wants to work on an as-needed basis to help strengthen the team at our office in Kista. To work with us, it is important that you are service-oriented, friendly, detail-oriented, efficient, and passionate about delivering good quality and service. We value that you as an employee have a positive attitude and enjoy having fun at work!

Responsibilities

• Answer phone calls and emails regarding incoming inquiries, assist customers through the purchasing process in a professional and service-oriented manner.
• Create and send quotes, send booking confirmations, enter new customers into the system, maintain statistics on orders, cancellations, and complaints.
• Handle dissatisfied customers in a professional and accommodating manner.

We are looking for someone who:

• Has previous experience in customer service or administrative work.
• Can work independently and in a team.
• Communicates fluently in Swedish or English.
• Is comfortable using computers and phones.
• Can work as needed but primarily during the summer period from June to August and over Christmas and New Year.

Preferred Qualifications

• Previous experience in customer service.

Requirements

• Fluent communication in Swedish.

Conditions

• On-call employment.
• The position is based at our office in Kista.
• Varied working hours on weekdays between 07:00-16:00.
• Upon hiring, you will have access to our digital training platform.
• Collective agreement salaries.
• Start date by agreement.

Does this position sound interesting? Please submit your application as soon as possible as interviews are conducted on an ongoing basis!