Job Description

In the role of administrator in our Order Flow & Aftersales department, you play a key role towards our customers. You are the face of BAUHAUS and meet people with different needs and expectations daily – therefore, it is important that you are service-oriented, professional, and enjoy providing support in various situations.

Your main responsibilities include:

• Daily contact with suppliers and transport companies
• Handling complaints
• Ensuring that customer cases are handled quickly and effectively
• Administrative tasks related to aftersales

You will be part of a dedicated team that works together to create a positive experience for both customers and colleagues. With BAUHAUS's wide and dynamic range, no day looks the same – you will thrive here if you appreciate variety and pace!

Who are you?

We are looking for someone who is service-oriented and enjoys interacting with people. You are solution-oriented, positive, and take responsibility for delivering high quality in your work. To succeed in this role, you are also:

• Independent and flexible
• Outgoing and goal-oriented
• A team player who contributes to a good work environment

We value diversity and welcome applicants of all ages and backgrounds. Personal qualities are of great importance.

Requirements:

• At least 18 years old
• Fluent in Swedish, both spoken and written
• Good knowledge of English, especially spoken
• Good computer skills

Upon employment, we require a criminal record extract.

BAUHAUS offers

With us, you will get a creative and developing workplace with many contact points within the organization. As an international player with a presence in 19 countries, we offer great development and career opportunities for those who want to grow together with BAUHAUS.

We believe in creating a safe and inclusive work environment and actively work according to clear values:

• We create a positive corporate culture and fun workplace
• We celebrate successes and innovation
• We care about a safe and secure work environment
• We have zero tolerance for harassment and discrimination
• We take responsibility for sustainable development and follow laws and guidelines
• We invest in your development and offer internal training in areas such as sales and leadership. You can also apply to our Talent program, where you receive personal development and mentorship to strengthen your career.

BAUHAUS is one of Europe's largest retail chains for tools, home & garden with nearly 300 stores in 19 countries. In Sweden, we are present from Umeå in the north to Malmö in the south, with 24 stores and a growing e-commerce.

Welcome to us – we look forward to your application!