Support technician, IT salary

Salary and Work for IT Support Technicians

IT Support Technicians play a crucial role in assisting users with technical issues. With an average salary of 39 400 SEK per month, the profession is both in demand and relatively well-paid. However, there are noticeable salary differences between men and women; men earn an average of 39 800 SEK while women earn 38 000 SEK, meaning that women earn 96% of what men do.

Job Responsibilities for an IT Support Technician

Working as an IT Support Technician involves helping users with technical problems such as computer malfunctions, network issues, and software queries. Support can be provided over the phone, via email, or in person. It is also common for support technicians to perform hardware and software installation and configuration.

Education and Skills Requirements

To work as an IT Support Technician, a high school education with a focus on IT or a post-secondary education in computer science is usually required. Many employers also demand certifications from manufacturers like Microsoft or Cisco. Practical experience is often as important as formal education in this profession.

Salary Range and Benefits

The highest salaries for an IT Support Technician can reach up to 44,000 SEK, while the lowest salaries are around 32,800 SEK. The highest salary for a man in the field is 44,000 SEK and for a woman 39600 SEK. The lowest salary for a woman is 32,800 SEK and for a man 33,700 SEK. In addition to the base salary, employees are sometimes offered benefits such as paid training and a company-paid mobile phone, which can be of significant value to the employee.

Job Outlook

The forecasts for the profession of IT Support Technicians are uncertain due to limited data. Therefore, there are no specific assessments regarding job prospects and recruitment situations for the profession at the moment.

Working as an IT Support Technician involves not only solving technical issues but also having strong communication skills and a pedagogical approach. It is a profession for those who enjoy being problem-solvers and who thrive on helping others.