How much does a Support technician, IT make

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Support technician, IT

40 300 kr

Support technicians, IT

36 800 - 48 100 kr / month

Women earn 97% of what men do.

Data/IT

What will be the salary after tax?

Salary progression Support technician, IT

Average salary 40 300 kr
Males 40 600 kr
Females 39 400 kr
1 Likes 0 Comments 225 Vacant jobs ->

What does an IT support technician do? – Job tasks and work environment

An IT support technician is responsible for providing technical help and support to users, both internally within the organization and externally to customers. Tasks include troubleshooting computers, networks, software, and peripherals, both on-site and via phone, chat, or remote management tools. Documentation of cases, installation of new systems, and user training are also common. The work environment is often office-based but can also involve working at customer sites or in service desk environments with a high pace and many concurrent tasks.

Salary development over time

The salary for IT support technicians has shown a clear positive trend over the past three years. In 2022, the average salary was 36,800 SEK per month, which increased to 39 400 SEK in 2023 and reached 40 300 SEK in 2024. This development corresponds to an increase of approximately 9.5% over the period. Factors driving the salary increase include increased demand for IT skills, digitalization in both private and public sectors, and a growing need to maintain stable operations in increasingly complex IT environments. Although the salary growth has been stable, some differences remain between regions and employers, especially between private and public sectors.

IT support technician salary – complete overview

  • Average salary: 40 300 SEK/month
  • Lowest salary: 36,800 SEK/month
  • Highest salary: 48,100 SEK/month
  • Hourly wage (average): 242 SEK
  • Women: 39 400 SEK/month (97% of men's salary)
  • Men: 40 600 SEK/month
  • Regional differences: Not complete statistics, but variations occur between urban and rural areas

Education and qualifications

The path to becoming an IT support technician often goes via upper secondary technical or IT programs, but many also choose vocational college or university education in IT. Practical experience is highly valued, and it is common to combine formal education with certifications and self-study. Industry-specific courses and internships can increase employment opportunities.

  • Upper secondary education: Technical program or IT specialization (3 years)
  • Vocational college: IT support/technician (1–2 years)
  • Certifications: For example, CompTIA A+, Microsoft, Cisco
  • Internships: Often part of education, highly regarded for employment
  • Self-study: Common and valuable for staying updated

Many IT support technicians quickly develop broad competence and often become invaluable knowledge hubs at their workplaces. Curious individuals who enjoy problem-solving get the opportunity to work with constantly new technologies and challenges, making the profession varied and educational.

– statsskuld.se

Common benefits and compensations

In addition to base salary, many employers offer wellness grants, flexible hours, remote work options, and skills development. Some employers also provide occupational pensions, extra vacation days, and subsidized lunches. Benefits vary depending on employer and sector.

Competition and challenges

The job market for IT support technicians is broad, but competition for the most attractive positions can be significant, especially in metropolitan areas where many seek employment with the same employers. The rapid technological development in the industry requires professionals to constantly update their skills and handle new systems and applications. Customer contact also means service skills and stress tolerance are crucial. Increased demands for security and privacy further require accuracy and responsibility. At the same time, there are good opportunities for those engaged and willing to develop further within the IT industry.

Tips for those who want to become an IT support technician

To succeed as an IT support technician, it is good to be curious and have a genuine interest in technology, which makes it easier to quickly learn new systems and working methods. Good communication skills facilitate contact with users and colleagues, especially when explaining technical solutions in an educational way. Problem-solving ability and patience are crucial, as many tasks require troubleshooting and managing frustrated users. Flexibility and stress management are important qualities in a profession where cases often vary in scope and complexity. Taking initiative and continuously furthering education, such as through certifications or courses, increases chances of advancement or specialization.

Key facts about Support Technician, IT

  • Average salary: 40 300 SEK/month
  • Education level: Upper secondary or vocational college education
  • Work environment: Office-based, service desk, or on-site at customer
  • Number of job openings: 179 (May 2024)
  • Gender salary distribution: Women earn 97% of men's salary

Career paths and future prospects

After 3–5 years in the profession, an IT support technician can advance to roles such as system administrator, network technician, IT coordinator, or specialized support within specific systems. There are also opportunities for further education and moving into project management or consulting. According to the Swedish Public Employment Service's forecasts, it is difficult to make an exact assessment for the profession due to limited data, but the demand for IT skills remains high, and the trend towards more digital services indicates good future prospects. The wide variety of employers and industries provides many opportunities for both horizontal and vertical career development.

Frequently asked questions about Support Technician, IT

  • What does an IT support technician earn?
    - The average salary is 40 300 SEK per month, but it varies between 36,800 SEK and 48,100 SEK depending on experience, education, and sector.
  • What are the gender differences in salary?
    - Women earn on average 39 400 SEK, which corresponds to 97% of men's salary of 40 600 SEK.
  • What education is required to become an IT support technician?
    - Most commonly, upper secondary education with an IT specialization or vocational college, supplemented with certifications and practical experience.
  • What are the job responsibilities of an IT support technician?
    - Troubleshooting, installation, user support, documentation, and user training are central parts of the role.
  • What is the job market like for IT support technicians?
    - There are many job vacancies and continued high demand for IT skills, although competition for the most attractive positions is noticeable.
  • Are there opportunities for career development?
    - Yes, it is common to advance to roles such as system administrator, network technician, or project manager after a few years of experience.

Richard Andersson

Richard Andersson - 2025-07-06 01:44:52

Occupation
Who has the highest salary?
The highest salary for a Support technician, IT is 48100 kr. This salary belongs to a man working in the Privately employed workers with a postgraduate education. The highest salary for a woman in this profession is 43900 kr.
Who has the lowest salary?
The lowest salary for a Support technician, IT is 36800 kr. This salary belongs to a woman also working in the Public sector. The lowest salary for a man in this profession is 36900 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 94% 28100 kr 28800 kr
25-34 99% 34700 kr 35700 kr
35-44 95% 40300 kr 41200 kr
45-54 92% 46000 kr 47200 kr
55-64 99% 45200 kr 46200 kr
65-68 41200 kr 42100 kr
Snitt 97% 39300 kr 40300 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Support technician, IT has the SSYK code 3512, which we use to match against the SCB database to obtain the latest salary statistics.

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