Service consultant, car workshop salary

Service Advisor in an Auto Repair Shop: What does the job entail?

As a Service Advisor at an auto repair shop, you play a central role in ensuring that customers' experiences are as smooth as possible. You are responsible for receiving customers, listening to their needs and problems with their vehicles, and planning and coordinating service with the shop's technicians. The work environment is often hectic and requires the ability to handle multiple tasks at once. Communication and customer service are crucial parts of the job.

Service Advisor in an Auto Repair Shop Salary and Salary Statistics

What does a Service Advisor in an auto repair shop earn? The average monthly salary is 42 800 SEK. Men earn an average of 44 300 SEK while women earn 40,900 SEK, which means that women earn about 92% of what men do in this profession. The hourly wage for a part-time employee is 257 SEK.

The highest salary for a man in the profession is 50,000 SEK while the highest for a woman is 41,000 SEK. The lowest salary for men is 37,600 SEK and for women 40,900 SEK.

Salary Development Over Time

The salary development for service advisors has been positive. Last year, the average salary was 39 400 SEK, indicating an increase to this year's 42 800 SEK. This suggests a stable and growing demand for the profession.

Education and Qualifications

To become a Service Advisor in an auto repair shop, a high school education focusing on automotive technology or customer service is usually required. Post-secondary education can be advantageous, especially for those aiming for higher positions or specialized roles.

Common Benefits

Common benefits in the profession may include a company mobile phone, opportunities for professional development, and sometimes flexible working hours. Some employers also offer performance bonuses.

Competition and Challenges

The profession of service advisor can be challenging with high demands on customer interaction and problem-solving. It is important to be able to handle stress and have good communication skills. The technological advancements in the automotive industry can also mean that service advisors need to stay updated with new systems and tools.

Future Prospects and Demand

According to the Employment Agency, the future prospects for service advisors in auto repair shops are good. There is a steady demand for competent service advisors, especially in urban areas where auto repair shops are more frequently found.

Tips for Those Who Want to Work as a Service Advisor in an Auto Repair Shop

• Develop your communication and customer service skills.
• Stay updated with the latest technology in the automotive industry.
• Consider further education to enhance your career opportunities.
• Build a network within the industry for tips and advice.

Career Paths

After a few years of experience as a Service Advisor, you can advance to roles such as workshop manager or customer service manager. There is also the opportunity to specialize in specific areas, such as insurance management or technical support.

FAQ - Frequently Asked Questions about Service Advisors in Auto Repair Shops

• What does a Service Advisor in an auto repair shop earn? The average salary is 42 800 SEK per month.
• How do you become a Service Advisor in an auto repair shop? A high school education focusing on automotive technology or customer service is usually necessary.
• Is it easy to get a job? Yes, the job outlook is good and demand is stable.
• Is it stressful to work as a Service Advisor in an auto repair shop? Yes, the job can be stressful and requires a good ability to handle multiple tasks simultaneously.
• What qualities are important as a Service Advisor in an auto repair shop? Good communication skills, customer service orientation, and resilience to stress are important qualities.