National telephone operator salary

Occupation: Telephone Operator

As a Telephone Operator, your main responsibility is to handle incoming and outgoing calls in an organization or company. You are often the first point of contact for customers and visitors, and it is your job to provide professional and friendly service over the phone. You may need to provide information, transfer calls to the right people or departments, and handle a variety of questions and issues.

Salary for Telephone Operator

According to the latest statistics, the average salary for Telephone Operators is 27 600 SEK per month. There is a slight difference in salary levels between genders, with men earning an average of 27 400 SEK and women earning 27 700 SEK. This means that women earn 101% of what men do in this occupation. There has been a decrease in the average salary compared to the previous year, when it was 30 100 SEK per month.

Education and Requirements

To work as a Telephone Operator, a high school education or equivalent is usually required. Some employers may also require previous experience in customer service or telephone work. It is important to have good communication skills, be service-oriented, and have the ability to handle various situations under stress. Being able to manage different phone systems and computer-based systems can also be an advantage.

Things to Consider

If you are interested in working as a Telephone Operator, it is important that you enjoy communicating with people over the phone and are good at problem-solving and providing accurate information. Being patient, attentive, and able to handle stressful situations are also important in this occupation. Being meticulous and having good organizational skills can facilitate the work as a Telephone Operator.