How much does a Order recipient make

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Order recipient

37 900 kr

Purchasing and order assistants

31 400 - 41 800 kr / month

Women earn 94% of what men do.

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What will be the salary after tax?

Salary progression Order recipient

Average salary 37 900 kr
Males 39 500 kr
Females 37 100 kr
1 Likes 0 Comments 31 Vacant jobs ->

What does an order receptionist do? – Tasks and work environment

An order receptionist is responsible for receiving, registering, and following up on customer orders in various industries, often within retail, manufacturing, or logistics. The tasks include administrative and customer-facing duties, such as handling orders via phone, email, or digital systems, answering customer inquiries, and ensuring deliveries are made as agreed. The role requires accuracy, service orientation, and the ability to work systematically under time pressure. The work environment is usually office-based, with daily contact with customers and internal departments such as warehousing and sales.

Salary development over time

Salaries for order receptionists have shown steady positive growth in recent years. In 2022, the average salary was 35,700 SEK, which increased to 36 900 SEK in 2023 and further up to 37 900 SEK in 2024. This represents a total increase of approximately 6.2% over three years. The development reflects an increased demand for administrative staff with strong digital skills and service ability, while skill requirements have broadened. The market’s need for flexibility and customer-oriented solutions has also contributed to gradual salary adjustments within the profession.

Order Receptionist salary – complete overview

  • Average salary: 37 900 SEK/month
  • Lowest salary: 31,400 SEK/month (male), 32,200 SEK/month (female)
  • Highest salary: 41,800 SEK/month (female), 41,000 SEK/month (male)
  • Hourly wage: 228 SEK
  • Gender differences: Men earn 39 500 SEK, women 37 100 SEK (women earn 94% of what men do)
  • Regional differences: Specific regional data is lacking, but salary levels may vary between urban and rural areas

Education and qualifications

To work as an order receptionist, a high school diploma is usually required, preferably with a focus on commerce, administration, or economics. Many employers value experience from customer service or administrative roles, and digital proficiency is often a requirement. Vocational training and internal courses may be available, as well as opportunities for further education and certifications.

  • High school diploma: Commerce and administration programs (3 years)
  • Shorter vocational courses: For example, courses in order management or customer service
  • Work experience: Prior work in customer service, administration, or warehousing is advantageous
  • Digital skills: Ability to work in business systems and digital customer platforms
  • Language skills: Swedish and English are often required

An order receptionist often acts as the hub between customer, warehouse, and sales. A skilled order receptionist can make a significant difference for both customer satisfaction and overall delivery chain efficiency, making the profession important even if it is rarely visible externally.

– statsskuld.se

Common benefits and compensations

Order receptionists are often offered benefits such as wellness allowances, subsidized lunches, occupational pensions, and sometimes bonuses linked to performance or company results. Flexitime and hybrid work arrangements are available in some organizations, along with employee discounts and opportunities for skills development through internal or external training.

Competition and challenges

The job market for order receptionists is characterized by some competition, especially in larger cities where many seek administrative roles. Digitalization has increased demands for technical skills and quick adaptation, which can be challenging for less experienced candidates. Since the profession is often an entry point to other administrative roles, staff turnover can be relatively high. Good stress tolerance and the ability to handle multiple cases simultaneously are required, while automation and new business systems may impact the role in the future. Despite this, demand remains stable, with 550 job openings in the occupational group according to recent data.

Tips for aspiring order receptionists

To succeed as an order receptionist, it is beneficial to be meticulous and organized, as the work often involves managing many orders simultaneously. A strong service attitude facilitates customer contact and fosters positive relationships. Enhancing digital skills, such as in business systems, enables quick adaptation to employer routines. Flexibility and stress resilience are important, especially during busy periods. Being communicative and clear builds trust both internally and externally. For those wanting to develop further within the profession, actively seeking feedback and additional training is recommended. Initiative and willingness to take responsibility for smooth processes and satisfied customers are highly valued.

Key facts about Order Receptionists

  • Education level: High school diploma, often in commerce or administration
  • Work environment: Office-based, sometimes hybrid work
  • Typical employment: Full-time, daytime
  • Demand: 550 job openings within the occupational group
  • Special skills: Business systems, customer service, language skills

Career paths and future prospects

After a few years of experience as an order receptionist, opportunities exist to advance to roles such as order manager, team leader, or further develop into purchasing, logistics, or sales. Many choose to supplement their skills with shorter courses in logistics or project management, opening doors to broader administrative roles. Forecasts from the Employment Service indicate that there is not enough data for an exact assessment of future outlooks, but demand remains stable with a large number of available positions. Digitalization and automation are expected to influence the profession in the future, while the need for service-oriented staff remains. Those who are flexible and eager to develop within administration have good opportunities for career change within related fields.

Frequently asked questions about Order Receptionists

  • What does an Order Receptionist earn?
    - The average salary for an order receptionist is 37 900 SEK per month.
  • What are the gender differences in Order Receptionist salaries?
    - Men earn an average of 39 500 SEK, women 37 100 SEK, which means women earn 94% of what men do.
  • Is education required to become an order receptionist?
    - Usually, a high school diploma with a focus on commerce or administration, along with digital skills, is needed.
  • What is the highest salary for an order receptionist?
    - The highest salary is 41,800 SEK for a woman in the private sector and 41,000 SEK for a man.
  • How many job openings are available for order receptionists?
    - There are 550 job openings within the occupational group.
  • What personal qualities are valued?
    - Accuracy, service-mindedness, stress resilience, and digital ability are important qualities.
  • Are there development opportunities within the profession?
    - Yes, you can advance to roles in purchasing, logistics, team leadership, or other administrative positions.

Richard Andersson

Richard Andersson - 2025-07-13 06:56:10

Occupation
Who has the highest salary?
The highest salary for a Order recipient is 41800 kr. This salary belongs to a woman working in the Private sector with a upper secondary education, maximum 2 years. The highest salary for a man in this profession is 41000 kr.
Who has the lowest salary?
The lowest salary for a Order recipient is 31400 kr. This salary belongs to a man working in the Privately employed workers. The lowest salary for a woman in this profession is 32200 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 33200 kr 33200 kr
25-34 95% 35800 kr 36000 kr
35-44 90% 38000 kr 38200 kr
45-54 99% 40800 kr 41100 kr
55-64 95% 39400 kr 39600 kr
Snitt 94% 37700 kr 37900 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Order recipient has the SSYK code 4115, which we use to match against the SCB database to obtain the latest salary statistics.

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