IT assistant, support technician salary

Salary and Working Conditions for IT Assistant, Support Technician

Working as an IT assistant or support technician involves a variety of tasks that are crucial to keeping IT systems and networks up and running. Let's delve deeper into what the profession entails, what prerequisites are needed to land a job in this field, and what you can expect in terms of salary.

Job Description

As an IT assistant or support technician, you will be responsible for resolving technical issues that employees may encounter. This can include everything from assisting with software installation and network configuration, to troubleshooting hardware problems and providing user support via phone or email. The role requires both technical skills and good communication abilities, as you will need to explain technical solutions in an understandable manner to users who may not be technically savvy.

Salary Statistics

The average monthly salary for an IT assistant or support technician is 39 400 SEK. It is important to note that there is a certain wage gap between men and women in this profession. Men earn an average of 39 800 SEK while women earn 38 000 SEK, meaning that women earn approximately 96% of what men do. This salary has slightly increased from previous years, when the average salary was 36 800 SEK.

Education and Prerequisites

To work as an IT assistant or support technician, a high school education with a focus on IT, or equivalent experience, is usually required. Many employers also prefer that you have some form of post-secondary education in the IT field. Certifications in specific technologies or systems can also be very beneficial. The Public Employment Service has limited data to assess the job prospects for this occupational group, but generally, there is a good demand for technical support across most industries.

Benefits

It is not uncommon for companies hiring IT assistants or support technicians to offer various benefits. This may include paid training and certifications, which provide you with the opportunity to continuously develop within your professional field. Other benefits may include a paid mobile phone, computer, and sometimes even the possibility of remote work.

Considerations

If you are considering working as an IT assistant or support technician, it is important that you have a passion for technology and problem-solving. You should also be prepared to work in an environment where quick solutions are often required, and where you need to be able to handle stressful situations in a calm and efficient manner. Good communication skills are also a must, as a large part of the job involves interacting with users and helping them solve their technical issues.

In conclusion, the role of an IT assistant or support technician is both challenging and rewarding, with good opportunities for career advancement and a competitive salary.