IT assistant, support technician salary

Salary and Working Conditions for IT Assistants, Support Technicians

Working as an IT assistant or support technician means being part of the core of an organization's technical support. These roles are crucial in ensuring that IT systems run smoothly and that users get the help they need. I have looked into salary statistics and working conditions for these professions, and here is what I have found.

Salary Statistics for IT Assistants, Support Technicians

The average salary for an IT assistant, support technician is 39 400 kronor per month. This is an increase from the previous measurement where the average salary was 36 800 kronor. Breaking down the numbers further, we see that on average, men earn 39 800 kronor while women earn 38 000 kronor, meaning that women earn 96% of what men do in this profession. For those who are hourly employees, the average wage is 237 kronor per hour, based on 166 working hours per month.

Salary Range

The salary range within the profession is also interesting. The highest salary for an IT assistant, support technician is 46100 kronor, and this salary belongs to a woman with a doctoral degree working as a private employee. On the male side, the highest salary is 45600 kronor. At the same time, the lowest salary for women in the profession is 34500 kronor, which also belongs to a private employee with a three-year high school education. For men, the lowest salary is 35200 kronor.

Job Duties and Responsibilities

As an IT assistant or support technician, you are responsible for solving technical issues and providing support to users. This can involve anything from installing and configuring hardware and software to troubleshooting network problems. An important part of the job is communicating with users and helping them understand technical issues in a simple way. Many times, this means working under time pressure to minimize downtime and ensure that operations run smoothly.

Benefits and Work Environment

Many companies offer benefits that may include paid training, which is especially valuable in an industry where technology is constantly evolving. Other common benefits may include a company-paid mobile phone or the opportunity to work from home, providing greater flexibility and contributing to a better work-life balance.

Education and Career Paths

To become an IT assistant or support technician, a high school education in IT or equivalent is usually required. Many employers prefer candidates who also have some form of post-secondary education or certifications in specific areas such as networking or system administration.

Future Outlook and Challenges

The Employment Service has not made a specific assessment of the future outlook for this professional group due to limited data. However, it is an industry that is constantly changing with new technologies and requirements, making continuous skills development crucial to remain competitive.

Summary

Working as an IT assistant or support technician is a role that requires both technical competence and a good ability to communicate with users. With an average salary of 39 400 kronor per month and an increase in wages compared to previous years, it is an attractive role for many. For those willing to continuously develop their skills, there are good opportunities to advance within the IT field.