Information assistant, products or services salary

  1. Salary statistics
  2. Information assistant, products or services salary
Image that illustrates Information assistant, products or services

Information assistant, products or services salary

33 400 SEK

Customer service staff

Latest available salary statistics are for 2025. Compare average pay, salary range and related job listings.

31 000 - 37 600 SEK / month

Women earn 97% of what men do.

Försäljning & inköp

Average salary 33 400 SEK/month Monthly gross salary
Salary range 31 000 - 37 600 SEK Latest available range Data year 2025 Latest published dataset

Related tools

Calculate take-home pay for Information assistant, products or services 33 400 SEK/month prefilled Calculate gross salary for Information assistant, products or services Start from net pay More salary pages Browse more roles Open jobs for Information assistant, products or services 669 matching jobs in Försäljning & inköp

Jump to

Salary trend About the role What does an information assistant within products and services do? – Tasks and work environment Salary development over time Information assistant, salary within products or services – complete overview Open jobs Related occupations About the data

Salary progression Information assistant, products or services

Average salary 33 400 kr
Males 34 000 kr
Females 32 900 kr
1 Likes 0 Comments 669 Vacant jobs ->

What does an information assistant within products and services do? – Tasks and work environment

An information assistant within products and services primarily provides support, guidance, and information to customers, users, or internal departments. Typical tasks include handling incoming inquiries via phone, email, or chat, updating product information, documenting cases, and contributing to the development of informational materials. The role requires good communication skills, accuracy, and experience working with digital tools and databases. The most common work environment is office-based, often in open-plan offices or customer service departments, where the pace can be high and tasks vary depending on season and industry.

Salary development over time

Salaries for information assistants within products and services have shown stable and positive growth in recent years. During 2022, the average salary was 29,300 SEK per month, rising to 32 300 SEK in 2023 and further to 33 400 SEK in 2024. This corresponds to a total increase of approximately 10.2 percent over three years, which is slightly above the average wage development in the labor market. The salary increase can largely be explained by increased digitalization, higher service quality demands, and a growing need for effective information management in companies and organizations. The market has been relatively stable, but the increased complexity of customer inquiries and needs has contributed to an increased value of the role, reflected in the salary development.

Many information assistants within products and services quickly develop a broad internal network, often leading to unexpected career opportunities within the organization. Being the face outwards to customers and collaborating with multiple departments opens doors to roles ranging from product development to marketing.

– statsskuld.se

Information assistant, salary within products or services – complete overview

  • Average salary: 33 400 SEK/month
  • Lowest salary: 30,300 SEK/month (female, private sector, 3-year high school diploma)
  • Highest salary: 36,300 SEK/month (male, private sector, high school diploma up to 2 years)
  • Hourly wage: 194 SEK
  • Women's average salary: 32 900 SEK (97% of men's salary)
  • Men's average salary: 34 000 SEK
  • Regional differences: Data on regional variations are unavailable

Education and qualifications

To work as an information assistant within products and services, a minimum of a high school diploma is usually required, preferably with a focus on administration, commerce, or IT. Many employers value relevant work experience from customer service, support, or similar roles, and internal training in the company's systems and products is often provided. Additional merits can include courses in communication, digital tools, or language skills, as service is often provided in multiple languages.

  • High school diploma: Business and administration program or equivalent (3 years)
  • Internal training: Company-specific introduction and system training
  • Courses in customer interaction: Meritorious, especially in digital communication
  • Language skills: Often required in Swedish and English, sometimes additional languages
  • Work experience: Previous work in customer service or information management is an advantage

Common benefits and compensations

Information assistants within products and services are often offered benefits such as wellness allowances, subsidized lunch, occupational pension, and flexible working hours. In some cases, performance-based bonuses or customer satisfaction rewards are included, as well as discounts on the company's own products and services. Opportunities for remote work have increased, especially with larger employers.

Competition and challenges

The competition for roles as an information assistant within products and services is assessed as moderate, with a balanced recruitment situation according to the Swedish Public Employment Service's forecasts. There is a stable number of job openings (around 550 reported within the profession), but requirements for digital skills and language proficiency have increased as the tasks have become more complex. Challenges in the role often involve managing high pace, rapid changes in product offerings, and high demands on customer service. Additionally, information assistants are expected to quickly familiarize themselves with new systems and routines, which requires flexibility and continuous learning.

Tips for those who want to become an information assistant within products and services

To succeed as an information assistant within products and services, it is good to be communicative and solution-oriented, as the workday often involves many customer contacts and varied questions. Being able to handle stress helps when the pace is high and multiple cases need to be managed simultaneously, while accuracy is crucial to ensure correct information and documentation. A strong service mindset contributes to satisfied customers and makes it easier to build good relationships internally and externally. The ability to quickly learn new systems is a big advantage, especially in organizations where digital tools and processes change frequently. Flexibility and teamwork skills also provide additional opportunities for development and responsibility in the role.

Key facts about an information assistant within products and services

  • Education level: High school diploma, often with company-specific introduction
  • Work environment: Office- or hybrid-based, often in open-plan offices
  • Work form: Full-time or part-time, sometimes shift work
  • Demand: Moderate, approximately 550 job openings in the profession
  • Special skills: Digital system familiarity and good language skills

Career paths and future prospects

After three to five years as an information assistant within products and services, there are good opportunities to advance to roles such as team leader, process developer, or customer communication specialist. Some choose to switch to areas like education, marketing, or product administration, where experience in customer contact and information management is valuable. The Swedish Public Employment Service's forecast estimates that demand for information assistants and customer service personnel will remain unchanged over the next five years, with a balanced labor market. However, digital development is expected to increase the demands for technical skills and the ability to work in rapidly changing environments. Internal career development opportunities are good, especially with larger employers where many information assistants get the chance to take on more responsibility over time.

Common questions about an information assistant within products and services

  • What does an information assistant within products and services earn?
    - The average salary is 33 400 SEK per month, with variations depending on experience, gender, and sector.
  • What are the gender differences in salary?
    - Women earn an average of 32 900 SEK, which is 97% of men's average salary of 34 000 SEK.
  • What education is required to become an information assistant within products and services?
    - A high school diploma, preferably with a focus on administration, along with internal training and experience from customer service, are common requirements.
  • What are the future prospects for the profession?
    - The forecast remains unchanged with moderate opportunities for employment and a balance between supply and demand.
  • What career paths are available after a few years in the profession?
    - Opportunities include advancing to team leader, specialist roles, or transitioning to related areas such as marketing or education.
  • Are there regional salary differences?
    - Data on regional variations are unavailable in available statistics.
  • What personal qualities are important?
    - Communication skills, stress resilience, accuracy, and digital competence are particularly valuable qualities.

Richard Andersson

Richard Andersson - 2025-07-11 19:14:53

Occupation
Who has the highest salary?
The highest salary for a Information assistant, products or services is 37600 kr. This salary belongs to a man working in the Private sector with a upper secondary education, maximum 2 years. The highest salary for a woman in this profession is 35000 kr.
Who has the lowest salary?
The lowest salary for a Information assistant, products or services is 31000 kr. This salary belongs to a woman also working in the Private sector. The lowest salary for a man in this profession is 31400 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 97% 26300 kr 27400 kr
25-34 96% 31200 kr 32200 kr
35-44 99% 35100 kr 35800 kr
45-54 91% 36600 kr 37500 kr
55-64 88% 37300 kr 38300 kr
65-68 36100 kr 36500 kr
Snitt 97% 32400 kr 33400 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
Register an account before you can comment

To write a comment you need to create an account.

Default Avatar

About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Information assistant, products or services has the SSYK code 4222, which we use to match against the SCB database to obtain the latest salary statistics.

Search salary statistics for occupation
8000 kr
90000 kr
Vacant jobs
Show more
Similar occupations

Compare salary, work tasks and job outlook in adjacent occupations to find roles with similar skills or pay levels.

  • Read more about working as Head of chartering

    Head of chartering salary

    Average salary: 40 100 SEK/month • Försäljning & inköp

    Forwarding agents and transport brokers

    Compare with Information assistant, products or services

    Wed, 24 Jun 2026 - 05:50
  • Read more about working as Loan chambers

    Loan chambers salary

    Average salary: 47 400 SEK/month • Försäljning & inköp

    Bank officials

    Compare with Information assistant, products or services

    Tue, 23 Jun 2026 - 14:58
  • Read more about working as Area sales manager

    Area sales manager salary

    Average salary: 53 200 SEK/month • Försäljning & inköp

    Corporate salespeople

    Compare with Information assistant, products or services

    Wed, 24 Jun 2026 - 04:56
  • Read more about working as Cashier, bank, post office

    Cashier, bank, post office salary

    Average salary: 30 400 SEK/month • Försäljning & inköp

    Cashiers etc.

    Compare with Information assistant, products or services

    Tue, 23 Jun 2026 - 15:02
  • Read more about working as Lot seller

    Lot seller salary

    Average salary: 30 400 SEK/month • Försäljning & inköp

    Cashiers etc.

    Compare with Information assistant, products or services

    Mon, 22 Jun 2026 - 10:07
  • Read more about working as Space manager

    Space manager salary

    Average salary: 44 700 SEK/month • Försäljning & inköp

    Other intermediaries

    Compare with Information assistant, products or services

    Tue, 23 Jun 2026 - 15:03
Latest posts
  • Promocode - Discount code for Smartphoto

    Promocode

    Discount code for Smartphoto

    Mon, 22 Jun 2026 - 12:00
  • Public Opinion - Novus Opinion Poll 2026-06-17 – Social Democrats Lose

    Public Opinion

    Novus Opinion Poll 2026-06-17 – Social Democrats Lose

    Wed, 17 Jun 2026 - 09:35
  • National Debt - National Debt – Level, GDP Share, and Development to 2026

    National Debt

    National Debt – Level, GDP Share, and Development to 2026

    Mon, 8 Jun 2026 - 09:59
  • Inflation - Inflation May 2026 – KPIF Rises to 1.5 Percent

    Inflation

    Inflation May 2026 – KPIF Rises to 1.5 Percent

    Thu, 4 Jun 2026 - 08:30
  • Tips - Create a Professional Website with AI - That's Why I Built Deffe.com

    Tips

    Create a Professional Website with AI - That's Why I Built Deffe.com

    Tue, 19 May 2026 - 22:28
  • Municipality -

    Municipality

    Tue, 19 May 2026 - 00:35
Salary, Taxes, and Fees
Net salary 31 390
Net salary
31 390
Taxes
11 718
Fees
12 582

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

Swedish Church Member

* Updated with 2026 taxes

Explore more topics

Continue exploring Statsskuld.se

Hand-picked next steps that connect calculators, public data and articles.

Latest articles