How much does a Check-in make

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Check-in

34 100 kr

Travel agents and traffic assistants etc.

24 900 - 39 100 kr / month

Women earn 101% of what men do.

Försäljning & inköp

What will be the salary after tax?

Salary progression Check-in

Average salary 34 100 kr
Males 34 000 kr
Females 34 200 kr
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What does a Check-in Agent do? – Tasks and work environment

A Check-in Agent primarily works at airports, train stations, or ferry terminals and is responsible for welcoming travelers, checking tickets, handling luggage, and ensuring the check-in process runs smoothly and correctly. The profession involves a lot of customer contact, problem-solving, and often a high work pace, especially during peak times or when disruptions occur. Working hours vary and often include early mornings, evenings, and weekends, requiring flexibility and stress resilience. The work environment is dynamic and characterized by both technical tools and direct service to travelers from around the world.

Salary development over time

Over the past three years, Check-in Agents have experienced steady salary growth. In 2022, the average salary was 31,800 SEK per month. By 2023, it increased to 32 500 SEK, which is approximately a 2.2% increase. In 2024, the average salary has continued to rise to 34 100 SEK, a further increase of just over 4.9% from the previous year. This positive trend can be linked to higher demand for service staff within the transport sector and an increased focus on customer service and safety. Salary development is also influenced by collective agreements, experience, and education level, where some specialization and language skills can provide a salary boost.

Check-in Agent salary – comprehensive overview

  • Average salary: 34 100 SEK/month
  • Lowest salary: 24,900 SEK/month (male, government sector, pre-secondary education)
  • Highest salary: 39,100 SEK/month (male, public sector, post-secondary education < 3 years)
  • Hourly wage (average): 205 SEK/hour
  • Women: 34 200 SEK/month (101% of men's salary)
  • Men: 34 000 SEK/month
  • Regional differences: Salary levels may vary slightly depending on region and employer, with somewhat higher wages in metropolitan areas.

Education and qualifications

To work as a Check-in Agent, a high school diploma is generally required, preferably with a focus on service, administration, or tourism. Many employers offer internal training, but knowledge of English and other languages, as well as prior customer service experience, are advantageous. Technical skills and the ability to handle various booking systems are also important.

  • Education: High school diploma (service/tourism/administration)
  • Certifications: Internal training and safety courses provided by the employer
  • Internships: Internships or trainee programs within transport or travel industries
  • Language skills: English is often a requirement; additional languages are a plus
  • Prerequisites: Service orientation and computer literacy

A Check-in Agent meets people from all over the world daily, gaining a unique insight into different cultures, which makes the profession especially attractive for those who appreciate diversity and social interactions.

– statsskuld.se

Common benefits and compensations

Check-in Agents are often covered by collective agreements, which include benefits such as shift allowances for inconvenient hours, occupational pension, wellness contributions, and sometimes travel discounts. Some employers also offer training and opportunities for further development within the company.

Competition and challenges

The competition for roles as a Check-in Agent is moderate but can intensify during economic downturns or reduced travel. Challenges in the profession include irregular working hours, a fast pace, and the need to handle stressful situations while maintaining service quality. Digitalization and automation of check-in processes have also changed the role, requiring Check-in Agents to continually develop their technical skills. The ability to quickly solve problems, collaborate, and communicate effectively with colleagues and customers is crucial for success in the role.

Tips for those who want to become a Check-in Agent

To succeed as a Check-in Agent, it is good to combine strong service skills with initiative and patience. Always greeting travelers in a friendly and professional manner builds trust and makes the workday easier. Attention to detail is important when handling tickets and luggage, reducing the risk of errors. Flexibility is needed to manage varying work hours and unexpected situations, and high stress tolerance helps maintain focus even when the pace is high. Being solution-oriented and able to collaborate effectively with colleagues is also essential for creating a good work environment and providing the best possible service to travelers.

Key facts about Check-in Agents

  • Education level: High school education, often supplemented with internal training
  • Work environment: Airports, train stations, and ferry terminals
  • Working hours: Shift work, including evenings and weekends
  • Demand: 550 job openings within the profession (latest survey)
  • Gender distribution: Even, with small pay differences in favor of women

Career paths and future prospects

After a few years of experience as a Check-in Agent, there are opportunities to advance to roles such as team leader, supervisor, or trainer within check-in and customer service. Further education and specialization in areas such as security or logistics can open pathways to more qualified positions within the transport industry. According to the Swedish Public Employment Service's forecasts, demand for Check-in Agents is expected to remain stable in the coming years, especially as travel increases and service requirements become more demanding. Digitalization may change the nature of the work, but personal service and problem-solving will continue to be central parts of the profession.

Frequently asked questions about Check-in Agents

  • What does a Check-in Agent earn?
    - The average salary is 34 100 SEK per month, with variations depending on experience, education, and employer.
  • Are there pay differences between men and women?
    - Yes, but the difference is small – women earn on average 34 200 SEK and men 34 000 SEK.
  • What education is required to become a Check-in Agent?
    - High school diploma with a focus on service, tourism, or administration is most common, often supplemented with internal training.
  • What is the job market like for Check-in Agents?
    - Demand is stable with approximately 550 job openings within the profession according to the latest survey.
  • What are the working hours for a Check-in Agent?
    - Working hours are usually shift-based and include evenings, weekends, and early mornings.
  • What is the highest and lowest salary for a Check-in Agent?
    - The highest salary is 39,100 SEK and the lowest 24,900 SEK, depending on education, sector, and experience.
  • What personal qualities are important for a Check-in Agent?
    - Customer service skills, stress tolerance, accuracy, and good communication skills are central qualities.

Richard Andersson

Richard Andersson - 2025-07-11 15:41:27

Occupation
Who has the highest salary?
The highest salary for a Check-in is 39100 kr. This salary belongs to a man working in the Public sector with a post-secondary education, less than 3 years. The highest salary for a woman in this profession is 37100 kr.
Who has the lowest salary?
The lowest salary for a Check-in is 24900 kr. This salary belongs to a man working in the Government sector. The lowest salary for a woman in this profession is 30800 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 97% 24600 kr 29400 kr
25-34 98% 28900 kr 31400 kr
35-44 104% 32600 kr 34400 kr
45-54 102% 35500 kr 37100 kr
55-64 98% 35600 kr 37300 kr
Snitt 101% 31700 kr 34100 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Check-in has the SSYK code 4221, which we use to match against the SCB database to obtain the latest salary statistics.

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