Telephone agent salary

Salary for Telephone Representative

As a Telephone Representative, you can expect an average salary of 32 400 SEK per month. However, there are some differences between genders; men earn an average of 33 000 SEK while women earn 31 600 SEK, which means that women earn 96% of what men do. It is also worth mentioning that the average salary has increased from 29 500 SEK to 32 400 SEK since last year.

Highest and Lowest Salaries

The highest salary for a Telephone Representative is 30500 SEK. This salary belongs to a woman working as a privately employed executive with a post-secondary education shorter than 3 years. The highest salary for a man in the same profession is 30100 SEK. On the other hand, the lowest salary for a Telephone Representative is 24000 SEK. This salary belongs to a man working in various sectors with a pre-secondary education. The lowest salary for a woman in the same profession is 31 600 SEK.

What Does a Telephone Representative Do?

Telephone Representatives, also known as telemarketers, work on selling products and services over the phone. Responsibilities may include contacting potential customers, presenting and selling products, handling customer service issues, and following up on sales. The role often requires being outgoing, having good communication skills, and being results-oriented.

Education and Requirements

No formal education is required to become a Telephone Representative, but many employers prefer to hire individuals with a high school education. Experience in sales or customer service can be a significant advantage. Several employers also offer internal training to provide newly hired employees with the best conditions to succeed in the role.

Benefits

Benefits may vary among employers, but it is not uncommon for Telephone Representatives to be offered paid training, commissions on sales, and sometimes even a company-paid mobile phone. These benefits can make the profession particularly attractive to those interested in working in sales.

Job Opportunities and Future Outlook

According to the Swedish Public Employment Service, there is limited data to assess the job opportunities for Telephone Representatives. This means that forecasts may be uncertain, but it is still a profession where there is a constant need for new employees, especially in private companies and call centers.