Vacant job

At the Swedish Migration Agency, we work with one of today's major societal challenges – migration. We are approximately 6,000 employees in total, and we have an unusually important job!

We are now looking for a Business Expert for the case distribution units. The task of the case distribution units is to handle incoming mail, digitize documents and applications arriving in Sweden from foreign authorities and from individuals. The applications and documents that arrive are reviewed, assessed, and digitized so that they can be further processed by our colleagues in the various permit and asylum units across the country. The work is carried out within most of the Agency's processes and case management systems. We now see a need for a Business Expert for the task, based on the Agency's mandate, overarching goals, and strategy, to work with the development and follow-up of the operations.

Responsibilities

As a Business Expert at the case distribution units, you will perform planning, coordination, analysis, and forecasting work in the area. You drive development work independently and capture needs from other operations from a holistic perspective.

You will work with qualitative and quantitative follow-up, draw up action plans, statements, and remiss responses, and prepare cases for decision. Furthermore, you will support managers and team leaders in strategic analysis and improvement work within the operations. Based on statistics, investigations, reports, and other follow-up data, you analyze results and development in the operations. You answer questions internally and externally, support the operations in methodological and substantive matters, and maintain, collect, and disseminate knowledge within the subject area. Another central task is cooperation, collaboration, and environmental scanning of the area.

Who are you?

We are looking for you who are a good representative of the Swedish Migration Agency and for the task. You thrive in a changing operation and adapt easily to new conditions. You are self-reliant and take responsibility for driving your work forward, while also being proactive and seeing opportunities for development and improvements. Furthermore, you have the ability to analyze complex issues, identify relevant connections, and make well-founded assessments. You work in a structured manner with a focus on quality, ensuring that the work maintains high quality and is carried out in a legally secure and efficient manner. Furthermore, you have a good holistic view and can weigh together different perspectives to prioritize what creates the greatest value for the operation. You plan, organize, and prioritize your work in an efficient manner and adhere to set timeframes. You have good collaboration skills and create trusting relationships by listening, communicating, and contributing to good cooperation. You value working in an environment where we work together to perform our tasks and assignments.

In our work as civil servants, high demands are also placed on judgment and a high level of security and confidentiality awareness.

You who apply have:

• An academic education of 180 ECTS credits with a legal, social science, or behavioral science focus, or another education combined with relevant and current experience
• Current experience of analysis, method development, change work, and follow-up within public operations
• Very good communication skills and express yourself well orally and in writing in Swedish and English

It is meritorious if you have:

• Experience of coordinating and implementing working methods and approaches
• Experience of supporting managers and leaders in strategic analysis and improvement work
• Current experience of working within a state authority
• Broad experience and good knowledge of the Swedish Migration Agency's mandate, operations, and processes

Information

Employment type: Permanent with probationary period

Working hours: Office hours or flexible working hours as agreed

Location: Stockholm or Umeå

Start date: As soon as possible according to agreement

Application

Welcome to submit your application via our recruitment system by August 16, 2026.

To apply for the position, please click or copy the link below to proceed to the application form. Apply here (https://migrationsverket.varbi.com/se/what:job/jobID:953938/)

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About the recruitment process

For us, it is important that all competence on the labor market is utilized. Therefore, we welcome all applicants and strive for an equal gender distribution and diversity. As a state authority, we recruit based on merit and skill. On arbetsgivarverket.se, you can read more about what this means.

You do not need to attach a cover letter with your application, but we wish that you answer as clearly and thoroughly as possible to the selection questions so that we can make a fair assessment of your experience regarding whether you are qualified to proceed in the recruitment or not. In some recruitments, we also use tests to assess how well your skill matches the position you are applying for. In the event of an interview, you may also be asked questions related to security.

If you want to contact union representatives, contact details for Saco-S, Seko, and ST are found at the bottom of the page "Vacant jobs and interest registration" on migrationsverket.se: Questions and answers about applying for jobs at the Swedish Migration Agency

To work at the Swedish Migration Agency, you need to have the right to reside and work in Sweden on one of these grounds: Swedish citizenship (required for some positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal data, or other information that you yourself consider worthy of protection, you should contact [email protected] before you submit your application so we can tell you more about our security routines.

The Swedish Migration Agency's processing of personal data

The Swedish Migration Agency's recruitments are conducted entirely by ourselves or by procured suppliers. We therefore ask not to receive phone calls and emails from recruitment agencies and ad sellers.