Vacant job

Scandic Karlskrona is located right by the water with a fantastic view of the archipelago. At the same time, the hotel is centrally located with easy access to most of what Karlskrona has to offer. The hotel is fresh and welcoming to our guests, with design inspired by the Baltic Sea.

We are a team that works with great joy and engagement. Our employees are our greatest asset: here, you should feel comfortable and proud of your workplace. Through good leadership and cooperation between departments, we create fantastic hotel experiences for our guests.

We are now looking for a Night Receptionist at Scandic Karlskrona.

Regardless of why the guest is visiting us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team, creating a world-class guest experience.

Here, you will take significant responsibility for making the decisions needed to ensure guest satisfaction. The team develops and improves working methods and service as the world changes. We are convinced that we exceed guest expectations when you are given the opportunity to develop and contribute with all your skills and experience. Plus, we have fun at work!

So bring your experience, your engagement, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role involve?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the hub of the network, ensuring the guest is always the focus. You review the arrival list and pay attention to the details, ensuring guest requests are met. You always have a smile on your lips and a creative solution up your sleeve. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. The role also includes administrative work, security tasks, and sales activities.

Working at the reception involves checking guests in and out, welcoming them, and providing the information they need for their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and security. All work is focused on guest satisfaction and sales. You will also be responsible for preparing for upcoming conferences by arranging conference rooms and ensuring everything is ready for the group's arrival.

The hotel is open 24/7, so it is important that you enjoy working nights and weekends.

Who are you?

To fit this role, we believe you have well-developed social skills and are capable of handling multiple things happening simultaneously. It is very important that you can convey good hospitality to the hotel's guests.

You also have experience and knowledge in using computers as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. Speaking an additional language is an advantage.

Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be an attentive and non-hierarchical team player who takes significant responsibility for your tasks and the overall result.

Information about the position

The position is a permanent part-time employment.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the final application date, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read more about our culture, what the role entails, and our benefits!

It all starts with you. Working at one of our hotels means being part of a team where care, collaboration, and small everyday moments make a difference. You help create the warm, homely feeling that characterizes Scandic – by being present, here and now, and letting the details count.

Some days go quickly, others are more predictable – no day is like the other. But what always remains is the team spirit. You support each other, solve problems as they arise, and are proud of delivering quality – even when the pace is fast. And when you do, guests not only enjoy their stay – they want to come back.

How we work at Scandic

We are at our best when we work together – across roles, hotels, and teams – and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that fantastic hospitality is created through collaboration, consistent quality, and small well-crafted moments, you will feel at home with us.