Vacant job

Are you looking for a varied role where structure, problem-solving, and customer contact meet?

As a Return Technician at OEM Automatic, you will become part of an engaged returns team where you will handle claims and returns together and drive cases forward.

About OEM Automatic

OEM Automatic AB sells components for industrial automation. We represent over 100 manufacturers and act as their sales company on the Swedish market. Our headquarters are located in Tranås with sales offices in Stockholm, Gothenburg, Malmö, and Umeå. OEM Automatic has approximately 200 employees and is part of the publicly listed OEM International, with operations in 15 countries. Read more at www.oemautomatic.se (http://www.oemautomatic.se).

About the Role

Here you will find a role where no two days are alike. As a Return Technician at OEM Automatic, you work with handling claims and returns from the moment a product is returned until the case is closed. The role may also include parts of the company's quality work, where you in the long term may work with examples such as quality follow-up, internal audits, and improvement work. We welcome both those who are at the beginning of their career and those who have a few years of work experience. What is most important to us is not what you have done previously, but that you are curious, structured, and want to develop your competence in quality work together with us.

Your responsibilities include, among other things:

• Investigate and assess products to identify causes of defects.
• Collaborate closely with colleagues, customers, and suppliers to find the right solution in each case.
• Document and follow up on cases in business systems.
• Contribute to improvements by identifying recurring faults and suggesting measures.

Who are you?

We believe this position suits you if you are structured, detail-oriented, and enjoy handling multiple cases in parallel. You have a solution-oriented approach, like collaborating with others, and are not afraid to dive into new tasks. Above all, you are driven by development, taking responsibility, and contributing to a team that supports each other. Experience with claims handling, troubleshooting, or similar is an advantage.

You have good computer skills and feel comfortable working in business systems and digital tools. Since you have contact with international suppliers, you must also be able to communicate fluently in both Swedish and English, both verbally and in writing.

Why OEM Automatic?

Even though we have 200 employees across Sweden, it is important to maintain a family-like atmosphere. Our keywords are engagement, care, competence, and simplicity, and at our company, you are given the opportunity to grow as a person and develop within the business. Are you excited to join our journey?

Application Process

In this recruitment process, OEM Automatic collaborates with Skill. You are welcome to submit your application at skill.se (http://skill.se). If you proceed in the selection process, the next step will be two digital tests where you will take a personality test and an aptitude test. Due to the holiday period, selection and interviews will begin during week 33. We look forward to receiving your application as soon as possible, but no later than August 21st!

For questions, please contact the responsible recruiter, Linda Algeskog, at [email protected] (mailto:[email protected]).

We look forward to your application!