Vacant job

Job Description

As an employee in the Team Competence Center Admin, you will become part of an engaged team in Gothenburg. Here, you will help develop Skandia's group, health, and group life insurance business, while providing world-class service to brokers, advisors, and customers. Skandia is undergoing an exciting transformation that will shape future ways of working, making your daily routine dynamic, varied, and full of learning. Work is scheduled and planned based on current inflows and balances. The assignment starts in week 33.

Responsibilities

• Administratively handle new policies and changes to insurance agreements for occupational pensions.
• Provide professional service to end customers, distributors, and business owners via phone, chat, and email.
• Collaborate closely with internal functions such as sales, advisors, product, and process organizations to ensure high customer satisfaction.
• Work on continuous improvements, handle customer feedback, and actively contribute to the development of the business.

We are looking for someone who is self-motivated, driven, and thrives in a fast-paced environment. As a person, you are curious, communicative, and have a natural ability to see things from the customer's perspective. You are a team player who enjoys sharing knowledge and accepting feedback, while being solution-focused and confident in making business-related decisions in daily customer interactions.

We also look for you to have:

• A completed upper secondary education.
• Fluent proficiency in Swedish and English, both spoken and written.
• Good computer skills and experience working in administrative systems.

It is an advantage if you have:

• Previous insurance knowledge through work experience or education, particularly within personal insurance, group, health, TGL (Group Life Insurance), and health insurance.
• Experience working in specific insurance systems.

Working as a consultant gives you the opportunity to build on your experience, expand your network, and get to know different companies and industries. You often have a more flexible job description with opportunities for new challenges and tasks. This allows you to continuously develop your competence, experience, as well as your communication and collaboration skills.

As our consultant colleague, you will have access to our benefits portal Benifex. In this portal, you can use your wellness allowance and take advantage of great offers and discounts on various services and products.

About Amendo Amendo has been working with future competence since 2001 and is the country's leading consulting and recruitment company within economics, banking, finance, insurance, IT, and tech. We help companies grow and people develop. We are your safe and engaged competence partner.

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Questions and Contact If you have any questions or inquiries, you are welcome to contact Amendo's Talent Consultant Manager, Lina Johansson, at [email protected]. As we interview candidates continuously and the position may be filled before the application deadline, you are warmly welcome to apply as soon as possible. We look forward to receiving your application!