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Administrator to Citizen Services – Arvidsjaur Municipality

ARVIDSJAURS KOMMUN

Norrbottens län, Arvidsjaur

Previous experience is desired

32 days left
to apply for the job

Nature-rich Arvidsjaur is located in the heart of the Lapland region, approximately 90 miles north of Stockholm and 11 miles south of the Arctic Circle. Here, everything is close at hand, both within the municipality and globally thanks to our airport. With a wide range of leisure activities, a welcoming attitude, and nature right at your doorstep, Arvidsjaur is a place where it is easy to feel at home. The local business community is characterized by tourism and retail, wood processing, vehicle testing operations, reindeer herding, and the public sector.

In Arvidsjaur, we offer both security and simplicity in everyday life – everything is nearby. No matter where in the municipality you choose to settle, Arvidsjaur offers good living conditions and excellent opportunities for attractive housing. Want to know more about living and working in Arvidsjaur? Visit flyttatillarvidsjaur.se (https://flyttatillarvidsjaur.se)!

As an employer, Arvidsjaur Municipality offers a stimulating working environment. Working with us means working according to the municipality's shared value base, with the key words being: Joy, respect, and professionalism.

Since Árviesjávrrie belongs to the Sami administrative area, we welcome applicants with knowledge of the Sami language and culture. We have a need for Sami-speaking staff in certain sectors, and Sami skills can therefore be meritorious for certain appointments.

As an employee of Arvidsjaur Municipality, you may need to use your private phone for, for example, logging into operational systems.

We welcome your application! We have actively chosen to place our own advertisements, and contact from recruitment and staffing agencies is declined.

1 position(s).

Administrator to Citizen Services – Arvidsjaur Municipality

Arvidsjaur Municipality is looking for an administrator for Citizen Services. The position is a permanent full-time role with daytime hours, Monday to Friday.

Citizen Services is part of the Executive Office and is responsible for, among other things, the municipality's switchboard and reception staffing. The operation is a central service point where both external and internal customers are always at the center.

Our mission is to offer high accessibility, fast case processing, and reliable service that frees up resources for the municipality's other operations. Together, we build a modern and professional approach where digital and human interactions work in harmony.

Job Responsibilities

A large part of the work involves meeting people – both via telephone and physically at the reception. Visitors and employees approach you with questions and needs for guidance, and you ensure they receive the right information, support, and professional treatment.

Additionally, Arvidsjaur Municipality is part of the switchboard cooperation SAMSA together with Malå, Sorsele, and Arjeplog municipalities. In this role, you will have an important function in coordinating and developing Arvidsjaur's part of the collaboration.

In your role as an administrator, you work both independently and in teams, taking significant personal responsibility. You actively contribute to developing the operations and ensuring high and consistent service quality.

The role also includes:

  • participating in work with the municipality's intranet, website, digital signs, and social media, with support from the communications officer
  • handling diaries and filing of mail and documents
  • performing other administrative tasks

Qualifications

We are looking for you who thrive in interactions with people and have a strong service orientation. You are communicative and have a very good ability to express yourself in speech and writing, as well as adapt your communication to different target groups.

You also have good graphic skills, for example, in creating informational materials, and can present information in a clear and appealing way.

We also look for someone who:

  • is self-motivated, detail-oriented, and structured
  • has good experience working in digital systems
  • fluent in Swedish in speech and writing and has a good understanding of English
  • is creative and contributes ideas to operational development
  • has good collaboration skills and contributes to a positive work climate

The requirement is a relevant upper secondary education. Education in communications is meritorious but not a requirement. Great emphasis is placed on personal suitability.

Employment Type: Permanent.
Duration: Permanent.

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