Vacant job

Overview

At QIAGEN, we are driven by a simple yet powerful vision: to make improvements in life possible.

We are dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we have grown into a force for positive change. With thousands of employees on six continents, collaboration is our greatest strength. We are always striving to identify talented individuals who can join our exceptional teams.

We have played a central role in shaping modern science and healthcare, and we have only just begun. If you are someone who thrives on new challenges, values diversity, and wants to make a tangible difference in people's lives, then QIAGEN is the right place for you.

At QIAGEN, every day is an opportunity to make a difference in real life.

Join us, grow with us, and let's shape the future of biological discoveries together.

About the opportunity

We are looking for a Business Systems Administrator to play a key role in the management and continuous improvement of our business-critical systems. You will be responsible for supporting and developing a portfolio of systems used across the organization, supporting day-to-day system performance while driving continuous improvement initiatives.

The role combines system administration, process understanding, stakeholder collaboration, and continuous improvement. You will work closely with business users, process owners, IT, and external vendors to ensure that our systems support the organization's needs efficiently, securely, and in compliance with applicable regulations. As part of our ongoing development, you will also contribute to establishing and maintaining a common framework for system governance and administration across multiple systems.

Your tasks

• Manage and coordinate the administration and continuous improvement of business-critical systems.
• Act as the primary contact between business stakeholders, users, IT, and external system suppliers.
• Investigate and resolve system incidents, deviations, and user-reported issues in a structured way.
• Manage user access, permissions, and system configurations, providing user support and training as required.
• Support change management, upgrades, and implementation of new functionality.
• Ensure that system documentation, procedures, and user instructions are maintained and up to date, ensuring compliance with relevant quality and regulatory requirements.
• Contribute to digitalization, process improvement initiatives, and system development projects, participating in the development and implementation of a common system management framework and best practices across the organization.

Your profile

Please submit your application in English.

Essential

• Fluent Swedish and English, written and spoken.
• University degree in a relevant field.
• Minimum 3 years of experience managing or administering business-critical systems.
• Strong understanding of business processes and how IT systems support operational activities.
• Experience coordinating stakeholders across business, IT, and external suppliers.
• Experience in documentation, change management, and continuous improvement.
• Structured and process-oriented way of working.

Desirable

• Experience working within regulated environments such as medical devices, pharmaceuticals, laboratory operations, or manufacturing.
• Knowledge of quality systems and standards such as ISO 13485, GMP, or similar.
• Experience with system governance frameworks such as pm3, ITIL, or equivalent.
• Experience leading system implementation or improvement projects.
• Familiarity with ERP, MES, LIMS, planning, or other business-critical systems.
• Experience with systems such as LIMS, CDS, or similar platforms.

What we offer

• Extra pension benefit
• Health allowance (2500 SEK/year)
• Volunteer day
• Opportunity to join internal QIAGEN communities
• Performance-related bonus
• Hybrid work (subject to your role)

Our people are the heart of everything we do. Passion drives us as we push the boundaries to renew and develop. We inspire through our leadership and influence through our actions. We foster a collaborative, supportive environment where every individual and team can thrive. We strive for accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability.