Vacant job

The opportunity

As an IT/OT Specialist, you provide on-site computer support for execution at factories or Hitachi Energy-owned/managed sites, as well as operational support for both office IT and shop floor IT/OT assets that are not supported by OSS techs. You perform IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.

How you’ll make an impact

• Provide support to end users, IT equipment, and software in meeting rooms and similar user collaboration/common areas as part of desk-side support, and provide on-site computer support for execution at factories or Hitachi Energy-owned/managed sites.
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• Carry out OT asset IT/OT Cybersecurity operational tasks, and perform IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident, and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder.
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• Identify critical assets: Responsible for identifying critical assets within the factory that require monitoring and protection.
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• Install and configure remediation measures: Install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required.
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• Report any abnormal behaviour of OT systems: Raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems.
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• Work with vendors: To ensure that security patches and OT systems are properly configured and maintained.

Your background

• Have completed a formal qualification or apprenticeship in the field of information technology.
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• Have a minimum of three years of professional experience in IT support.
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• Carry out operational support for both Office IT and Shop Floor IT/OT assets – Kiosks, Printers, Conf Rooms/Teams rooms, Vendor machines execution/support which Global OSS techs are not supporting or are managed/owned by the factory, CCTV/security systems, Badging, Scanners for MES hardware support.
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• Have a proactive and solution-oriented mindset and the ability to work independently and be self-driven.
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• Service Now IT Enterprise Platform, MS Office 365, Windows, iOS, Asset Management Tools.
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• Methodologies – ITIL 4 Preferred, L6S Lean 6 Sigma Certified.

What we offer

• Collective agreement
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• Flexible working time
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• Health care and wellness allowance
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• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
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• Mentor to support you throughout the onboard phase
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• Various trainings and education supporting employee development
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• Diversified company with over 70+ nationalities working in Sweden
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• Supplementary compensation for parental leave
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• Employee Benefit Portal with thousands of discounts and perks

More about us

Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed and interviews will be conducted in August after the vacation period.

Recruiting Manager David Garcia Bayon, [email protected] will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Katarina Skoglycka, +46 72 22 65 287; Unionen: Jens Lindbäck, +46 107-38 18 68; Ledarna: Frank Hollstedt, +46 107 38 70 43. All other questions can be directed to Talent Acquisition Partner Fredrik Söder, [email protected].