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Restaurant Supervisor for Drott Bar – Home Hotel

Strawberry Services AB

Värmlands län, Karlstad

Previous experience is desired

48 days left
to apply for the job

Home Hotel is more than just a name – it is a promise. We are convinced that great service starts with genuine care, and we do everything we can to create a place where guests feel welcome and comfortable. We have over 50 hotels in the Nordic region, and we always treat our guests to dinner, breakfast, and coffee breaks. Our buildings often have a rich and interesting heritage, and we are proud that no two of our hotels are alike. Home Hotel is part of Strawberry.

Your Responsibilities

As our Restaurant Supervisor for Drott Bar, you are the heart of our guests' experience. You greet our guests with a genuine smile and contagious energy. With a sharp eye for detail and a sense for rhythm, you create a warm, welcoming, and inspiring atmosphere where every guest feels seen and cared for. The role involves working evenings and weekends.

Your Main Tasks

  • Deliver outstanding service: Actively meet and interact with our guests to ensure personal, heartfelt, and professional service. You create those small but meaningful moments!
  • Be the heart of operations: You are operationally active and a natural part of the team, ready to perform all tasks required to give the guest a fantastic experience.
  • Lead and distribute work: Responsible for station allocation and workload distribution for the department. You maintain a positive atmosphere within the team, handle issues that arise during shifts, and take responsibility for resolving them.
  • Drive upselling: Lead and inspire the team to maximize upselling and be a role model in every guest interaction.
  • Maintain a sparkling environment: Responsible for ensuring that Drott Bar, the hotel dining room, and serving areas are always spotlessly clean and organized. A clean and beautiful environment is part of the experience!
  • Contribute to the team's success: You understand and work towards increased profitability, high quality, and achieving the department's set goals.

We would be especially happy if you also have:

  • Previous experience in leadership or as a head waiter.
  • Experience from the hospitality industry: Have you previously worked in restaurants, bars, or hotels? This background is a great advantage for quickly getting into the role and understanding our guests' needs.
  • A natural service mindset: You have an innate ability to see what the guest needs and act proactively. With a positive and solution-oriented approach, you turn every challenge into an opportunity to delight!
  • Ability to handle high tempo: You thrive working in a structured and efficient manner, even when the pace is fast. You keep your cool and deliver with precision!

Why become part of Home Hotel & Strawberry?

At Strawberry Hotels, you become part of a brand that combines the best of urban style and highest quality. A commitment that extends to our work team as well. Here is what you can look forward to enjoying:

  • An inspiring work environment with a high tempo where your efforts will be valued.
  • Opportunities to advance and develop within the dynamic Strawberry Group.
  • Employee discounts and special friend & family rates at our 200+ hotels.
  • Four free hotel nights every year.
  • 25% discount on food and beverage at our restaurants and bars.
  • Exclusive offers on customer experiences, travel, shopping, and much more.

We have a collective agreement that, among other things, provides you with a secure and good working environment, holiday pay, and pension contributions.

The position is permanent starting from late summer. This is a permanent position at 70% (we apply a probationary period) with start date and salary according to agreement.

Feel like this could be a place for you and want to join us in working at the Nordic region's best hotel chain, Strawberry? Email your application and attach a cover letter and CV.

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