Vacant job

Länsförsäkringar Värmland offers the people of Värmland an attractive comprehensive solution within insurance, banking, pensions, and real estate brokerage. We are driven by the idea of building long-term relationships with the society we live and work in, with genuine care. Our customers are our owners, and we always act in their best interest. We work for all of Värmland, and every decision we make is to ensure our customers have a good life today and tomorrow.

Do you want to help businesses in Värmland recover when the unexpected happens?

At Länsförsäkringar Värmland, you will play a key role in supporting business owners when their operations are affected by events such as fire, burglary, water damage, or machinery breakdowns. Here, you will combine customer contact, problem-solving, business understanding, and independent decision-making in a role where you make a real difference – both for the customer and for the business community in Värmland.

About the role

As a Claims Adjuster for Business, you are responsible for investigating, assessing, and settling claims for our business customers. You become a key advisor throughout the claims process and work closely with the customer to find solutions that help the business get back on track as quickly as possible. The work is based at the office but also includes customer visits on-site when the situation requires it. You will handle multiple cases simultaneously and collaborate closely with colleagues in claims adjustment, claims law, and other specialist areas. The role involves great variation; one day you might handle a claim at a local manufacturing company, and the next day help an entrepreneur, electrician, or consultancy firm move forward after an unforeseen event. You will also work with some agriculture-related cases and contribute to developing our competence in this area. You will be part of a work group consisting of 10 employees who handle claims within private, business, and agricultural insurance.

Responsibilities:

• Investigate, assess, and settle business claims, including property, inventory, machinery, and business interruption
• Maintain ongoing dialogue with customers, suppliers, contractors, and other partners
• Conduct customer visits and inspections as needed
• Make independent decisions based on insurance terms, legislation, and business assessments
• Collaborate closely with claims lawyers and other specialist functions
• Contribute to high customer satisfaction, efficient processing times, and sound claims economics
• Identify customer needs and contribute to ensuring the customer has the right insurance solutions over time

Who are you?

We believe you have experience from a role where you have worked with investigation, assessment, customer dialogue, and independent responsibility. Perhaps you already work with business claims adjustment, or you come from a related field where you have built a strong understanding of business operations, technology, real estate, contracting, or risk management. You have the ability to put yourself in the customer's situation and can combine professional handling with the ability to make clear decisions. You enjoy taking responsibility, creating structure, and driving your cases forward, while also collaborating with others to find the best solutions.

We would appreciate experience in one of the following areas:

• Business claims adjustment or insurance
• Inspection, claims investigation, or risk prevention work
• Construction, contracting, or real estate-related operations
• Business advisory within banking or insurance
• Agriculture, green industries, or operations with a strong connection to business

Experience with agriculture and agricultural insurance is an advantage.

As a person, you are business-minded, solution-oriented, and trustworthy. You find it easy to build relationships with different types of people and feel equally comfortable at your desk as you do out at the customer's site. You are curious about new technology and see digital tools and AI as natural aids in your work.

What we offer

At Länsförsäkringar Värmland, you become part of a customer-owned company with strong local roots and high ambitions. Here, you work together with engaged colleagues who value collaboration, competence development, and professional customer meetings. You are offered a varied and independent role with significant responsibility, good development opportunities, and the chance to influence both customers' daily lives and the company's continued development. At the same time, you become part of an organization with short decision-making paths where local engagement is visible in everyday life.

Other

The location is Karlstad.

In this recruitment, Länsförsäkringar Värmland collaborates with Qtym. We welcome your application!

The advertisement is open until July 31. Due to the holiday season, the process may take slightly longer than usual, and response rates to emails and phone calls may decrease slightly this summer. Thank you for your patience!