Vacant job

Are you driven, engaged, and thrive in a service-oriented role? Then we have the perfect job for you as a Customer Service Representative at Bredband2, starting in August.

Bredband2 is Sweden's third-largest provider of fiber-based services, supplying over half a million customers daily with internet both at home and at work. They offer user-friendly communication services such as internet, telephony, data centers, and mobile broadband to private and business customers. In 2026, the company became part of Telia Company, creating new opportunities for growth.

In the role of Customer Service Representative, you will have the opportunity to develop both your technical skills and your customer interaction abilities. Over time, you will participate in further training in areas such as invoice handling, email, and chat. In your daily work, you will receive close coaching and support from your team leader, where both work performance and well-being are discussed. A good work environment and professional development are highly prioritized. Your own ideas and initiatives are warmly welcomed to improve working methods.

The primary responsibilities will include handling incoming calls from private customers, and eventually managing inquiries via email and chat. Your most important task will be to provide customers with the best possible service and assist them based on their needs. You will also work with technical support, troubleshooting, and various administrative tasks related to phone calls.

This is a direct recruitment position, meaning that StudentConsulting handles the recruitment process, but you will be directly employed by Bredband2. Working hours are during office hours, Monday–Friday, although weekend work may occasionally occur. The position is full-time (100%) and starts on August 12, 2026.

WHAT WE ARE LOOKING FOR

• You who have previous experience in customer service and enjoy providing support
• You who are driven, engaged, and goal-oriented
• You who have a technical interest and want to learn more in this area
• Previous experience in technical support is an advantage

Every day, Bredband2 focuses on development, appreciation, and community among employees and leaders within the organization. Feedback is a key part of their culture, and every month they measure employee satisfaction and identify areas for improvement for the coming month. At Bredband2, you get the chance to truly influence your workplace!

Do you want to find your future workplace and feel that the description above matches you? Submit your application today, as selection and interviews are conducted on an ongoing basis!