Vacant job

Do you want to work for a company with the vision of revolutionizing the industry? Zollner Group consists of Voky, Sweden's leading company in promotional products, and Nordic Souvenir, the largest souvenir company in the Nordics. We are now looking for a Customer Service Representative for our headquarters in Linköping.

Your working day

You will be part of a close-knit customer service team of four employees who handle incoming phone calls, emails, and visitors daily, as well as a range of administrative tasks related to both companies. You naturally switch between administrative tasks and answering the phone, and enjoy both.

The tasks are varied and include, among other things, order registration and follow-up, handling returns and credit cases, invoicing and credit notes, as well as freight and tracking issues.

About us

We are motivated and driven by exceeding our customers' expectations by challenging conventional ways of working in the industry! You will become an important part of a team of dedicated employees who are all driven by the same thing: making it easier for our customers to strengthen their brand. Furthermore, the atmosphere is open, and the work environment is characterized by a strong team spirit and high job satisfaction – where we have fun at work and always strive for improvements – which certainly doesn't hurt.

Read more about us at www.voky.com (https://www.voky.com) and www.nordicsouvenir.com (https://www.nordicsouvenir.com).

About you

We are looking for you who thrive in a social role with external contacts and who simultaneously have an aptitude for administrative work. You are service-oriented, solution-focused, and stress-resistant – and you enjoy handling many cases in parallel without losing track.

You take ownership of your tasks and ensure that what you are responsible for is done on time and with high quality. You have the ability to independently familiarize yourself with new tasks and systems.

Good computer skills are a requirement, and you are comfortable working in various systems. You have good proficiency in Swedish and English, both spoken and written.