Vacant job

Are you service-oriented, enjoy solving problems, and thrive in a fast-paced environment? Are you looking for a great summer job? Then read on!

About the role

We are looking for a customer service representative for a summer assignment located at Odenplan in Stockholm. You will become an important part of a team that helps customers daily via phone, chat, and email – handling everything from deliveries and invoices to package tracking and general inquiries.

Responsibilities

• Handle incoming customer inquiries via phone, chat, and email
• Assist customers with questions regarding deliveries, invoices, returns, and other common issues
• Work efficiently and with a service mindset, even under high pressure

Conditions

• Employment type: Temporary staffing via Simplex Bemanning
• Location: Odenplan, Stockholm
• Working hours: Variable – daytime, evenings, and weekends according to schedule
• Hours: Minimum 80%, usually equivalent to full-time
• Salary: According to agreement
• Start date: June 25
• Assignment period: June 25 – September
• Vacation: Possibility of 1–2 weeks of vacation during the period, by agreement

We are looking for someone who

• Is quick, clear, and professional in communication
• Has excellent proficiency in Swedish and English, both spoken and written
• Is flexible and can work varying hours, including evenings and weekends
• Is positive, solution-oriented, and enjoys customer interaction

Preferred Qualifications

• Previous experience in customer service

We offer

• An engaged team and a pleasant working environment at Odenplan
• A meaningful summer assignment where you make a difference for customers every day
• Opportunity to continue after the summer with good performance – though not guaranteed

About Simplex Bemanning

Simplex Bemanning is a recruitment and staffing company focused on matching the right person with the right assignment. We value long-term relationships, clear communication, and the right fit – for us, it is important that you enjoy your work, develop professionally, and feel that you are doing a good job every day.

Submit your application today – selections are made on an ongoing basis! ☀️