Vacant job

Become part of a dynamic team at our client, where you will work with well-known brands in the media industry. We are looking for you who spread positive energy and thrive in a varied daily routine with a focus on service and technology.

About the role

As an IT Technician, you will have a broad role spanning support from 1st to 3rd line for both Windows and macOS. You will be part of a close-knit team where collaboration and a helping hand are key to success.

What we offer

Our client offers an inspiring environment where you get to work with well-known media brands and have good opportunities for contract extension.

This is initially a consultancy assignment where you will be employed by Academic Work and work as a consultant for our client. Read more about our consultancy offer.

Responsibilities

The role involves a varied daily routine with a focus on both software support and practical hardware management to support the company's employees.

• Install and configure computers and mobile phones
• Troubleshoot conference rooms
• Provide support for applications, Wi-Fi, and printers
• Handle IT cases in 1st, 2nd, and 3rd line
• Provide on-site technical service at offices in central Stockholm

We are looking for someone who

• Has at least 3 years of work experience as an IT Technician or in a similar role
• Has good knowledge of Windows and macOS
• Has basic knowledge of Microsoft environments - primarily M365/CoPilot
• Has basic knowledge of networking and VPN
• Has experience with hardware installation
• Has good skills in performing technical troubleshooting
• Has fluent skills in Swedish and English

It is meritorious if you have

• Experience with ServiceNow
• Previous experience from enterprise or corporate IT environments

To succeed in the role, you have the following personal qualities:

• Optimistic
• Helpful
• Organized
• Responsible

Our recruitment process

This recruitment process is handled by Academic Work, and our client's wish is that all questions regarding the role are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.