Vacant job

What we offer you

Do you want to contribute to developing and improving digital support within healthcare and social care?

Here, you will have a key role where you combine your experience from healthcare and social care with system administration and improvement work. You work close to the operations and contribute to creating working methods that make a difference for both employees and residents.

You will become part of the Finance and Analysis department, where system administrators, controllers, and financial administrators work together with a focus on follow-up, control, and development.

We offer:

• A role close to operations with the opportunity to influence working methods, systems, and development
• Diverse tasks with many contact points
• Opportunities to develop within system administration, digitalization, and BI (Business Intelligence)
• An engaged team with high competence and good collaboration

The Assignment

As a System Administrator, you work with the administration and development of the operational system Lifecare/Procapita for healthcare and social care, as well as related systems.

You are a support to the operation's users and ensure that the system functions in daily work.

Your tasks include, among other things:

• Supporting and guiding users in their daily work
• Training employees and strengthening digital competence
• Planning and implementing system updates
• Managing contact with the system supplier and the IT unit
• Handling permissions and system administration
• Developing working methods and processes related to system support
• Producing data and reporting statistics, and contributing to the development of data-driven decision support
• Working closely with case workers, operations, and external providers

Challenges and Opportunities

The role involves working in a complex operation with many stakeholders and needs. You will alternate between solving urgent issues in the operation and driving long-term development of systems and working methods – a role for you who thrives in both operational and strategic work.

Here, you have the opportunity to:

• Influence how the operation works in the systems
• Develop digital working methods
• Participate in developing data-driven decision support and BI solutions
• Participate in procurement and requirement setting for new systems

What you need to bring

The role is particularly suitable for you who currently work within healthcare and social care, for example as a case worker, and wish to develop further.

Requirements

• Experience from healthcare and social care, e.g., as a case worker
• Good understanding of processes within elderly care and/or LSS (Act concerning Support and Service for Persons with Certain Functional Impairments)
• Good digital skills and interest in systems and digital working methods
• Good ability to express yourself in speech and writing in Swedish

Merits

• Experience with Lifecare/Procapita for healthcare and social care
• Knowledge of relevant legislation such as SoL (Social Services Act) and LSS
• Experience in system administration or a similar role
• Experience in training, coordination/project management, or improvement work

Who you are

You thrive in a role with many contact points and have the ability to:

• Create structure in complex issues
• Prioritize your work effectively
• Explain and support users in a pedagogical way
• Work both in a group and independently

You are secure, solution-oriented, and actively contribute to improvements.

We are looking for you who have the competence to contribute to our operations regardless of gender, gender identity or expression, age, ethnic origin, religion or other belief, sexual orientation, or disability.

Welcome to us

Working with us means you are part of developing tomorrow's healthcare and social care, every day. You become part of a workplace where we collaborate, think new, and put the residents' needs at the center, with the goal that no one falls between the chairs in contact with healthcare and social care.

The Finance & Analysis department consists of seven employees, and its purpose is to provide coordinated, professional, and value-creating support to KSON's operations through secure financial control and appropriate system administration, so that the operations can be conducted efficiently and sustainably, contributing to development, quality, and good internal control.

We are a workplace where you get the opportunity to develop and contribute to improving the operations – both in daily work and in the long term.

What some of our employees say

"The best thing about my job is that I get to be close to the operations while working with development."
– Mirva, Controller

"One of the most enjoyable parts of working as a system administrator is getting to support and help employees in their daily work. It is motivating to see when someone succeeds, learns something new, or finds a smoother way of working thanks to the support I can give."
– Kristin, System Administrator

"We have a good collaboration in the group and help each other. There is a great commitment to making things better."
– Ulrika, Department Manager

Employment type, extent, and start

• Employment type: Permanent

• Extent: Full-time or part-time

• Start: According to agreement

Probationary employment may apply for permanent positions.
We interview continuously – so don't wait with your application!

About us

Healthcare and Social Care in Norrtälje (KSON) is a unique collaboration between Norrtälje Municipality and Region Stockholm. The assignment is to meet the residents' needs for healthcare and social care. KSON therefore has unique prerequisites to seamlessly meet the residents' needs for effective holistic solutions and is governed by a board with elected officials from Region Stockholm and Norrtälje Municipality. Part of the Norrtälje Model.

KSON has agreements with many providers and also runs healthcare and social care in its own name through the wholly-owned company Tiohundra AB. The budget scope amounts to approximately 4.8 billion SEK, and we currently have approximately 120 employees with mainly purchaser, owner, and authority assignments within the administration.

Norrtälje Municipality is part of a Finnish administrative area, and we view it positively if you are Finnish-speaking or know some of the minority languages or other languages.