Vacant job

Location: Norrköping

Employment Type: Full-time, 100%

Contract Period: July 1, 2026 – June 30, 2027

Remote Work: Option for remote work up to 49% upon agreement

About the Assignment

We are currently looking for a Case Handler within Authorization and Control Systems for a consultancy assignment with a government agency in Norrköping.

In this role, you will work with the administration, review, and allocation of authorizations in various systems. You will ensure that procedures and processes for authorization management and lifecycle management are followed correctly and in a structured manner.

You will also serve as a support and advisor to managers and authorization requesters. As needed, you will participate in testing, correct deviations, and support the organization's work with audits and controls related to authorizations and secure card handling.

Responsibilities

Your main responsibilities include:

• Administering and assigning authorizations in various systems
• Reviewing authorization requests and ensuring that correct processes are followed
• Supporting managers and authorization requesters with questions related to authorization management
• Handling cases within authorization, IT support, and control systems
• Participating in testing as needed
• Correcting deviations and contributing to audits and controls
• Working according to established routines for secure card handling and lifecycle management

Qualifications

To be considered for this assignment, you must have:

• At least 3 years of work experience in authorization management
• At least 3 years of work experience in case management
• At least 3 years of work experience in IT support management

It is an advantage if you have:

• Experience working in a support process
• Experience in roles where good service and professional interaction have been a natural part of the work

Personal Attributes

We are looking for someone who is meticulous, service-oriented, and structured. You thrive in an administrative role where security, order, and clear processes are important. You collaborate easily with different functions within an organization and can provide professional support to both managers and requesters.

You are confident in handling cases, following routines, and managing tasks where quality and accuracy are crucial.

Employment Terms

This is a full-time consultancy assignment starting on July 1, 2026, with a planned contract period until June 30, 2027.

Application

Please submit your application with a CV in Swedish. Selection is conducted on an ongoing basis.

Mark the subject line of your email with: Application - Case Handler within Authorization and Control Systems