Vacant job

About the company

Bilbyter is an established player in the automotive industry with a focus on quality, service, and customer satisfaction. The company works with several well-known car brands and offers both sales and service in a modern and professional environment. Here, you become part of an engaged team where collaboration, structure, and high service levels are a natural part of everyday life.

About the role

As a Customer Receptionist at Bilbyter, you will be a central link between the customer, the workshop, and the spare parts department. The role requires that you can quickly get up to speed with daily operations and contribute with professional customer handling as well as strong administrative skills.

You are responsible for planning and coordinating service and workshop tasks, handling customer communication, and ensuring that customers receive a smooth and high-quality service experience throughout the entire process.

Key responsibilities include:

• Receiving and assisting customers at the reception
• Scheduling and planning service and workshop jobs
• Handling work orders and administration
• Continuous contact with customers, technicians, and the spare parts department
• Working in the business system KOBRA
• Handling and understanding spare parts and related administration
• Ensuring high customer satisfaction and good service

We are looking for someone who

You are service-oriented, structured, and thrive in a role with many contact surfaces and a high pace. You have previous experience as a customer receptionist or service advisor in the automotive industry and are accustomed to working closely with both customers and the workshop.

To succeed in the role, we see that you have:

• Previous experience from a similar role within the automotive industry
• Experience working in KOBRA
• Knowledge of spare parts management
• Good administrative skills and computer literacy
• A valid driver's license (Category B)
• Good proficiency in Swedish and English, both spoken and written
• Ability to work independently, solution-oriented, and structured

We would appreciate it if you could start relatively soon and quickly get into the daily work routine.

Other information

If you have questions about the position, please contact the responsible recruiter, Elliot Sahlstrand, at [email protected] (mailto:[email protected]). Bilbyter collaborates with Kraftsam Recruitment and Staffing in this recruitment. External recruitment agencies and salespeople are kindly but firmly requested to refrain from contacting us.

We look forward to receiving your application!