Vacant job

About the Company

Bilbyter is an established player in the automotive industry, focusing on quality, service, and customer satisfaction. The company works with several well-known car brands and offers both sales and service in a modern and professional environment. Here, you will become part of an engaged team where collaboration, structure, and a high level of service are a natural part of everyday life.

About the Role

As a Customer Receptionist at Bilbyter, you will be a central link between the customer, the workshop, and the spare parts department. The role requires you to quickly adapt to daily operations and contribute with professional customer handling as well as strong administrative skills.

You are responsible for planning and coordinating service and workshop tasks, handling customer communications, and ensuring that customers receive a smooth and high-quality service experience throughout the entire process.

Key responsibilities include:

• Receiving and assisting customers at the reception
• Scheduling and planning service and workshop jobs
• Managing work orders and administration
• Continuous contact with customers, technicians, and the spare parts department
• Working with the business system KOBRA
• Handling and understanding spare parts and related administration
• Ensuring high customer satisfaction and good service

We are looking for you who

You are service-oriented, structured, and thrive in a role with many contact surfaces and a fast pace. You have previous experience as a customer receptionist or service advisor in the automotive industry and are accustomed to working closely with both customers and the workshop.

To succeed in this role, we see that you have:

• Previous experience in a similar role within the automotive industry
• Experience working with KOBRA
• Knowledge of spare parts management
• Good administrative skills and computer literacy
• A valid driver's license (Category B)
• Good proficiency in Swedish and English, both spoken and written
• Ability to work independently, solution-oriented, and structured

We would appreciate it if you could start relatively soon and quickly get into the daily work.

Other Information

If you have questions about the position, please contact the responsible recruiter, Elliot Sahlstrand, at [email protected] (mailto:[email protected]). Bilbyter collaborates with Kraftsam Recruitment and Staffing in this recruitment. External recruitment agencies and salespeople are kindly but firmly requested to refrain from contacting us.

We look forward to receiving your application!