Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competencies to experienced specialists with deep expertise.

For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center.

For our customers, this means we are a reliable provider that can quickly match the right competence with the right need. In addition to our strong internal consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in delivery.

Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.

Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Do you have previous experience in IT support in a servicedesk and are currently studying? Do you want to work 1–2.5 days a week with IT? Eccera then has several part-time consulting assignments available within IT support.

As a consultant at Eccera, you get a secure employment and gather valuable work experience on assignments at our customers. Your consulting manager supports your development as you continuously gain new experiences and knowledge. An excellent opportunity to advance your career.

Your responsibilities

The need may vary among our different customers, but the roles usually involve:

• Troubleshooting and support within Windows, macOS, and MS O365
• Administration in Active Directory/EntraID
• Documentation in case management systems
• Support via phone, email, and/or on-site
• Installation and configuration of hardware

Your profile

We are looking for a student IT support technician with at least 2 years of previous experience in IT support in a servicedesk. We have part-time assignments with several customers, and you are expected to be able to work 1–2.5 days a week alongside your studies.

• Experienced with phone support and documentation in case management systems
• At least 1–3 years of experience in IT support or Onsite support
• Good knowledge of Active Directory/EntraID
• Good troubleshooting skills within Windows and MS O365

What we offer

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuously developing. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your competence with the right assignment as you progress.