Vacant job

About the company

Bilbyter is an established player in the automotive industry with a focus on quality, service, and customer satisfaction. The company offers sales and service of several well-known car brands and works with modern solutions in a professional and customer-oriented environment. At Bilbyter, you will become part of an engaged team where collaboration, development, and high service levels are at the center.

About the position

As a Customer Receptionist at Bilbyter, you will be a vital link between the customer and the workshop. You are responsible for providing customers with a professional and friendly reception while planning and coordinating the daily work in the workshop.

You will work with bookings, customer contact, and administrative tasks, ensuring that the customer receives a smooth and high-quality service experience from start to finish.

The role includes among other things:

• Receiving and assisting customers at the reception
• Booking and planning service and workshop work
• Handling work orders and administration
• Ongoing contact with customers and technicians
• Ensuring high customer satisfaction and good service

We are looking for you who

You are service-oriented, structured, and thrive in a job with many contact surfaces. You have an interest in cars and enjoy working at a fast pace where customer focus is always at the center. We would like you to have:

• Experience in customer service or administrative work
• Good computer skills and administrative ability
• Interest in vehicles and the automotive industry
• Valid driver's license (Category B)
• Good knowledge of Swedish and English, both spoken and written
• Ability to work independently and in a solution-oriented manner

It is an advantage if you have previously worked in the automotive industry or in a similar coordinating role.

Other

If you have questions about the position, please contact the responsible recruiter, Elliot Sahlstrand, at [email protected] (mailto:[email protected]). In this recruitment, Bilbyter collaborates with Kraftsam Recruitment and Staffing. External recruitment agencies and salespeople are kindly but firmly requested to refrain from contacting us.

We look forward to receiving your application!