Vacant job

At SOS Alarm, you have a unique opportunity to make a difference – every day, for both individuals and society. In a world where safety cannot be taken for granted, we are always ready, 24/7, year-round. We offer you not just a secure and stable workplace with collective agreements and favorable employment terms, but also a strong culture characterized by engagement, community, and the desire to make a difference. With us, you will develop in a work environment that promotes balance and long-term growth, without compromising your health. You become part of a dedicated company that works every day for a safer Sweden. Here, every workday is meaningful, and your work could be the difference that saves lives. Do you want to be part of it?

Your daily life as an SOS Operator in Security & Emergency Services

In the role of SOS Operator within Security and Emergency Services, you handle and respond to incoming calls regarding various types of fault reports for properties, municipalities, and private customers. Additionally, you receive and handle various types of alarms, such as burglary/assault and technical alarms, etc. If you thrive in a fast-paced environment, can handle stress, and have a strong sense of structure and responsibility, you might be the one we are looking for!

Training

To ensure the right prerequisites for success as an SOS Operator, employment begins with comprehensive training at our training center in Kista, interspersed with practical training at the central station where you have a supervisor. Therefore, you must be able to be away from home for a few weeks as the training is conducted physically on-site in Kista. We cover all costs associated with travel to our training center.

We are looking for you

Who is responsible, appreciates clear guidelines, is self-assured, and decisive. The role of alarm operator involves collaboration with colleagues and external actors, which requires good teamwork skills. You are a friendly and attentive person who finds it easy to talk to people. Furthermore, you are empathetic and professional, which means you collaborate and take responsibility in your professional role.

Since SOS Alarm's operations are conducted 24/7, the SOS Operator position is a round-the-clock role, meaning you will work days/evenings/nights and weekends.

We require that you

• Have at least three years of work experience

• Have very good knowledge of Swedish, both spoken and written

• Have good knowledge of English, especially spoken

• Are computer literate and enjoy working with various and complex systems

• Have good multitasking skills as the job requires handling several tasks simultaneously

It is an advantage if you

• Have experience from an alarm center or similar

• Have experience working irregular hours

We offer you

As an employee at SOS Alarm, we view your well-being as a focus area, and we know that a balance between work and private life is crucial for a sustainable and meaningful working life. Therefore, as an employee, you have the following employment terms and benefits:

• Wellness allowance of 5,000 SEK

• SOS Health - a health initiative where you have the opportunity to participate in joint activities and runs with your colleagues. The purpose is to strengthen our health and sense of community.

• Reduced working hours

• Collective agreement and occupational pension according to ITP

• SOS Campus - a learning library for continuous learning and competence development

With us, you become part of a culture where values are more than just words – they shape how we act every day. We take responsibility, we are professional, we show care and we collaborate. We are looking for you who share these values and want to be part of a context where we develop together and create safety in society. With us, you do not just do a job – you contribute to a safer Sweden for everyone, every day.

Does this sound interesting?

The position is a full-time role starting in mid-October, with a 6-month probation period.

After you submit your application, you will be required to complete work psychological tests as a mandatory part of our recruitment process. Please complete the tests as soon as possible, as this is a requirement for you to remain active in the recruitment process. Applications without completed test results will not be considered.

Welcome to submit your application by June 7. Selection is made on an ongoing basis.

Do you have questions? Contact the recruiting manager Fredrik Lohman, [email protected]

SOS Alarm conducts background checks and security clearance with register control on its personnel according to the requirements of the Security Protection Act (2018:585). A control according to the Act (1974:191) on security companies is also performed and is active during the employment period. A drug test with no remarks is a prerequisite for employment. The position also involves war-time placement at SOS Alarm.