Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion SEK annually. These are everyone's tax funds we manage. It is a significant responsibility. Therefore, we delve into every case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

We are looking for a Unit Manager for General Case Processing Support within the Business Support Department. The department is responsible for information management, archives, scanning, general case processing support, procurement, office services, premises supply, physical security, and sustainability, and consists of approximately 450 employees.

Close leadership, change, sustainable workplace

As a Unit Manager, you are the manager closest to the employees and the operations. You are responsible for leading and driving daily work based on the department's mission and goals, where the public sector values permeate your work. Through your leadership, you communicate clear expectations, follow up on goals, and provide your employees with the right conditions to take responsibility. You have personnel responsibility as well as result and follow-up responsibility for the teams in your unit.

Your unit consists of business developers who manage and develop the Swedish Social Insurance Agency's general case processing system in close collaboration with operations and IT. Through close leadership, you create the predictability, security, and sustainability necessary for employees to take responsibility and meet the need for change. You create understanding of contexts, direction, and the target images set by the department, and develop the plans your operations need. As a Unit Manager, you are a support for the Area Manager, and you are part of the area's management group where you contribute with your competence and engagement. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and competence.

The position involves handling confidential information, which places high demands on proper handling. Therefore, it is important that you who are to work with us have a high level of security awareness.

This is a job for you who want to take responsibility.

We are looking for you who

• have a university degree or experience and qualifications that can be assessed as equivalent
• have good leadership skills
• promote others' professional and personal development
• work to achieve goals and results, follow up on the effects of your own and others' activities
• have a systematic approach to work
• collaborate effectively with others to achieve common goals
• have good self-awareness and are stable as a person, promoting a trust-building work climate
• promote mutual dialogue, are receptive, and adapt your communication to needs and situations.

It is an advantage if you

• have experience in operational leadership
• have experience in leadership in similar operations
• have worked on driving development and management of case processing support in a similar operation
• have good knowledge of the Swedish Social Insurance Agency's case processing support
• have experience of cross-functional collaboration in a larger organization
• have experience of leading remotely
• have experience of close collaboration with manager colleagues remotely
• have a good understanding of the Swedish Social Insurance Agency's mission.

We place great emphasis on your personal qualities.

Other

1 position, permanent, full-time, with start date as agreed. Probation period may apply. In accordance with the Swedish Social Insurance Agency's guidelines for security, background checks are conducted in this recruitment. In this recruitment, work psychological tests may be used as part of the selection process. Location: Stockholm. Several locations may be possible.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss (https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss)

Contact Persons

Manager: Maria Jonasson 010-1188087 (for questions about the position). HR Specialist: Emil Jarengrim, [email protected], (for questions about the recruitment process). ST: Daniel Källström, 010-119 61 29, Saco-S: Cecilia Silverson, 010-115 26 18, Seko: Johanna Grundström, 010-115 30 44.

Application

Apply by June 10, 2026. Please upload your diplomas, grades, and certificates in connection with your application.

If you have protected personal data or no access to BankID, call the HR specialist named in the advertisement, and you will receive help with submitting your application.

In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.