Vacant job

We are looking for you who want to take the next step in your career! With an interest in clothing, administration, and service, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!

About the Role ⚡

As a Customer Service Representative, your role is crucial for good customer experiences and successful service. You will handle order calls, emails, and chats, helping customers through engaged and meaningful service. Your interest in clothing will allow you to create well-adapted solutions for the customer's needs.

You will:

• Receive incoming customer calls and address customer needs with professionalism and engagement.
• Work administratively with varied tasks such as email, chat, and case management.
• Offer tailored solutions to build valuable and long-term customer relationships.
• Work towards set goals and receive ongoing support and feedback from your manager.

Our Offer 🙌

• Salary according to collective agreements via Unionen and Almega.
• Two weeks of paid training as well as continuous coaching and education in your role.
• Great opportunities for career development within the company.
• Wellness allowance.
• Modern office in an stimulating and active work environment with team activities and fun events to promote a good community!

We are looking for you who 👀

• Have an interest in service and are driven to develop within it.
• Are interested in clothes and have an eye for fashion!
• Are focused on success – a driven and engaged star who wants to take their career to the next level!
• Enjoy collaborating to achieve common as well as individual goals.
• Are proactive and take initiative in your work and contribute to the team's development.

Previous experience in service is meritorious, but not a requirement – we give you the tools to succeed!

Requirements for the Role

• Fluent in Swedish, both spoken and written.
• Good knowledge of English.
• Computer literacy.
• Completed upper secondary education.

Employment Type and Start Date 🌞

• Start: As agreed.
• Employment Type: We offer initial temporary employment or summer vacation replacement with good opportunities for permanent employment for the right person.
• Working Hours: We offer Monday–Friday 08:00–21:00 and Saturdays 09:00–15:00. Most shifts will be during weekdays, but we appreciate flexibility and the ability to work weekends.

Are you ready for the next step in your career? Don't hesitate – send in your application today! We look forward to hearing from you!