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- Operations Manager / Business Manager at MECA Svensk Bilförädling in Gothenburg
Operations Manager / Business Manager at MECA Svensk Bilförädling in Gothenburg
Svensk Bilförädling ABVästra Götalands län, Göteborg
Previous experience is desired
Operations Manager / Business Manager
MECA Svensk Bilförädling – Högsbo, Gothenburg
Full-time | Start: August–September 2026 | Application deadline: June 12, 2026
We are one of Gothenburg’s highest-rated car workshops (4.8 out of 5) and are now looking for the person who will become our face to the public.
MECA Svensk Bilförädling is not an ordinary car workshop. We work with everything from passenger cars and motorcycles to campers, transport vehicles, light trucks, and boats – with drivetrains ranging from petrol and diesel to hybrid and electric. Our specialty is extending the lifespan of vehicles through repairs, renovations, and technical improvements. This means every workday is different.
We are in an active growth phase and are looking for you who want to take the next step in your career – from vehicle technician or car salesperson to a leading role where you drive the business forward.
The role in brief
As Operations Manager, you are the link between the customer, the technicians, and the owner. You are responsible for the workshop premises, staff, and customer relations. You lead the daily operations, ensure the right job goes to the right mechanic, and ensure every customer leaves satisfied. You work independently with broad authority and report directly to the owner with weekly KPIs.
Your main responsibilities
Customer & Communication
- Receive customers at the reception and via phone – professionally and personally.
- Assess the nature of the fault, communicate with the right mechanic, and follow up with the customer.
- Respond to price inquiries and handle fault reports from customers.
- Present digital inspection results and confirm service choices.
- Actively work with customer follow-ups and reviews.
Economy & Administration
- Create quotes and invoices for private and corporate customers.
- Handle pricing, purchasing of spare parts, and contact with the accounting firm.
Planning & Relationships
- Plan the technicians' work schedules and coordinate daily priorities.
- Responsible for fleet customers, corporate agreements, and insurance contacts.
- Maintain the workshop's digital presence on Google and social media.
We are looking for someone who has
Requirements:
- Experience from the automotive industry – as a mechanic, service advisor, car salesperson, coordinator, or inspection technician.
- Category B driver’s license.
- Fluent Swedish and unrestricted English.
- Legal right to work in Sweden.
Strongly meritorious:
- Vehicle technical education (upper secondary or vocational higher education level, e.g., MTG).
- Experience with invoicing, quoting, and economic administration.
- Category BE driver’s license.
- Familiarity with AI tools and digital media.
What we offer
- A key role with real responsibility and direct impact on the business's results.
- Varied, technically exciting work – no two days are the same.
- Stable business with loyal customers and the highest rating in the area.
- Pleasant working environment in Högsbo with a good location and good transport links.
- Opportunity to grow in the role as the workshop expands.
Apply for the position
Send your CV and a short cover letter to:
Mark the application with “Operations Manager / Business Manager – MECA Svensk Bilförädling”.
We conduct interviews on an ongoing basis – do not wait to apply.
MECA Svensk Bilförädling | Högsbo, Gothenburg | www.svensk-bf.se
Open to all
We focus on your competence, not your other prerequisites. We are open to adapting the role or workplace to your needs.
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