Vacant job

We are looking for you who want to take the next step in your career! With a burning interest in customer service and varied tasks, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!

About the role ⚡

As a Customer Service Representative, your role is crucial for good customer experiences and successful service. You will receive incoming calls, emails, and chats, and help customers through engaged and meaningful service where you create well-adapted solutions for the customer's needs.

You will:

• Receive incoming customer calls and meet the customer's needs with professionalism and engagement
• Develop in several different areas and tasks
• Work with administrative tasks such as email, chat, and case management
• Offer tailored solutions to build valuable and long-term customer relationships
• Work towards set goals and receive ongoing support and feedback from your manager

Our offer 🙌

• Salary according to collective agreements via Unionen and Almega.
• Two weeks of paid training as well as continuous coaching and education in your role.
• Great opportunities for career development within the company.
• Wellness allowance
• Modern office in an stimulating and active work environment with team activities and fun events to promote a good community!

We are looking for someone who 👀

• Has an interest in service and testing new areas and is driven by development
• Has their sights set on success – a driven and engaged star who wants to take their career to the next level!
• Thrives in collaboration to achieve common as well as individual goals.
• Is proactive and initiative-taking in your work performance and contributes to the team's development

Previous experience in service is meritorious, but not a requirement – we give you the tools to succeed!

Requirements for the role

• Fluent in Swedish in both speech and writing
• Good knowledge of English
• Computer literacy
• Completed upper secondary education

Employment type and start date 🌞

• Start: According to agreement
• Employment type: We initially offer employment based on need with good opportunities for permanent employment for the right person.
• Working hours: Our operations are open on weekdays, evenings, and weekends, which provides good opportunities for flexible working hours that work for you and the business.

Are you ready for the next step in your career? Don't hesitate – send in your application today! We look forward to hearing from you!