Vacant job

We are looking for a heat pump technician for Thermia in Västerås. A new and developmental role with technical support in complex cases.

Do you have experience with heat pumps and want to take the next step into a more advanced technical role? Here you will work with qualified troubleshooting, technical advice on complex cases, and quality issues together with dealers and installers. You will also be an important link between field operations and the continued development of products, quality, and internal processes. This role suits you if you thrive on technical challenges, take ownership, and enjoy close collaboration with both customers and colleagues at a leading market player. Sounds interesting? Submit your application today!

Your employment offer

At Thermia, you will have an independent specialist role where you use your experience to solve technically complex cases, support dealers, and contribute to moving our work forward. You will work closely with service, sales, quality, and development, making you a vital link between the field and the organization. This role is perfect for you if you enjoy being in the field, want to maintain your connection to the technology, but also desire greater opportunities to influence, share your expertise, and work more consultatively than in a traditional service technician role.

The role offers competence development, career opportunities, and a flexible workplace. Your closest colleagues are based in Örebro. You will spend approximately one day a week there when you are not visiting our customers. Occasionally, you will also visit our headquarters in Arvika, where your manager and several other colleagues are located.

Your responsibilities

You will, among other things:

• investigate technical and quality-related cases at dealers and installer sites
• perform advanced troubleshooting, measurements, and analysis of heat pump systems
• document cases and propose relevant actions
• provide technical support and assist dealers with complex issues
• contribute field insights to internal teams and improvement work
• represent Thermia professionally in contact with customers and partners

Worth knowing

Your direct manager is based at the headquarters in Arvika, where colleagues from service, quality, development, and production are also located. You also have colleagues at the office in Örebro, which you visit when you are not out meeting dealers and customers.

We offer a thoughtful introduction, support from internal specialists, and excellent opportunities for continued development. You will have an independent role with flexibility in planning, the right work tools, and clear prerequisites for travel and field work.

The role involves travel throughout Sweden, primarily in the Mälaren Valley and surrounding areas. On average, you will be traveling three to four days a week.

Our expectations

To succeed in this role, you have a relevant technical education in areas such as HVAC, refrigeration, electrical engineering, energy, or equivalent experience. You have several years of experience from the heat pump industry, preferably as a technician, service technician, installer, or in technical support.

We would like you to have good experience in troubleshooting, service, and analysis of various types of heat pump systems, as well as a strong technical understanding of heat pump technology, control systems, and installations. As a person, you work in a structured and independent manner, have a clear customer focus, and feel confident guiding and supporting dealers in technical matters.

You communicate fluently in Swedish and English, are accustomed to working in digital systems, and hold a B driver's license. Since the role involves travel, we also see that you thrive in a mobile daily routine and in meeting people.

Interested?

The recruitment is conducted in collaboration with TNG Tech – specialists in data-driven and unbiased technical and engineering recruitment, as well as staffing and interim solutions. We look forward to receiving your application with a CV or LinkedIn profile, without a cover letter, via our simple application form. Please note that we cannot accept applications via email, but you are always welcome to email the recruiter with questions. After submitting your application, we will anonymize your personal data and ask you to complete a few recruitment tests before making an initial assessment. Of course, you will receive more information about each step when it is time, and as soon as you submit your application, you can follow it in real-time via our website. Please note that we conduct ongoing selections, so the position may be filled before the application deadline. Warmly welcome!