Vacant job

We are now looking for skilled claims advisors for our clients around Gothenburg. Take the chance and apply today!

About the role

As a claims advisor, you will work with meeting customers, offering world-class service, and handling the claims process from start to finish. Your tasks include customer reception, appointment booking, rental car booking, invoicing, damage inspection, and calculations for insurance companies. You are also responsible for planning the work for the damage technicians in Cabplan.

Requirements & Qualifications

We are looking for you who have good knowledge of cars and car repairs, preferably with experience as a damage estimator, claims advisor, mechanic, or damage repairer. It is an advantage if you have vehicle technical education and documented experience from the automotive industry. To succeed in the role, it is important that you have a strong sense for service, are solution-oriented, and strive to build good relationships with both customers and colleagues. You are structured, detail-oriented, and have the ability to prioritize in a workday that may involve many different tasks. Experience working in Cabas as well as using the phone and computer as work tools is a requirement, as is a B driver's license and good knowledge of Swedish and English, both in speech and writing.

Your profile

To succeed in the role, it is important that you have a good sense for service and an attitude of always seeing solutions. You strive to create good relationships with both customers and employees. Since the tasks are numerous and involve some planning and administration, it is important that you can prioritize and be structured and detail-oriented in your approach. A requirement is familiarity with working in Cabas as well as using the phone and computer as work tools.

Application

For questions about the position, contact Daniel via email: [email protected]. We process applications on an ongoing basis, and the position may be filled before the final application date. Therefore, please submit your application today.

About Fordonsakademin

We are specialists in providing competence staffing for the automotive industry. The company was founded by specialists within the automotive industry with many years of experience from workshop work. We are passionate about ensuring employers get the right person with the right competence, at the right time. We achieve this by providing services within recruitment, staffing, and education. Through our services, we contribute to raising competence in the industry.

We are part of the Arenakoncernen group, which, with its presence in over 160 locations in Sweden, is available throughout the country. We believe in everyone's ability. Strong individuals lift each other. Step by step, we help employees and companies develop and become stronger – so strong that they in turn lift others.

Values

We are passionate about matching job seekers with companies, and our work is wholeheartedly dedicated to every part of the process to ensure success. We are always personal, engaged, and professional in all our assignments and meetings.