Vacant job

Do you want to build smart customer flows, own the CRM journey from start to finish – and do it within a high-energy team with a strong winning culture?

ABOUT THE ROLE
Collector is a brand that is passionate about its product, its customers, and the drive to be a little better every day. We are now taking the next step in our market development, and therefore we are looking for a CRM & Marketing Automation Specialist who wants to take clear operational responsibility for how we work with CRM and marketing automation.

This is a hands-on role for you who want to own both strategy and execution, build smart customer journeys from the ground up, and make a real difference for the business, sales, and customer relations.

As a CRM & Marketing Automation Specialist here, you are responsible for how CRM and marketing automation are used as a central part of our overall marketing strategy. You work operationally in the systems, build and optimize flows, analyze customer behavior, and ensure that the right message reaches the right customer.

This is what you will do:

• Build and optimize customer flows
• Work data-driven with behavioral patterns
• Own the operational responsibility for our CRM and marketing automation
• Ensure quality and regulatory compliance
• Create simple content and graphic adjustments

The position is located in Helsingborg and is a permanent employment preceded by a probationary period.

ABOUT YOU
We see that you have at least 5 years of experience with CRM or automation tools. You need to be comfortable working independently in the systems and not just setting requirements. It is an advantage if you have also worked in a regulated industry such as banking or insurance.

You have extensive experience in email marketing, follow-up, and analysis. You enjoy working closely with data, identifying patterns, and turning insights into concrete improvements in flows and communication.

BUSINESS AREA COLLECTOR
Collector offers loans, savings, and credit cards to private individuals. With a focus on sound and sustainable lending, the goal is to help customers think smart about their finances and make well-considered economic decisions. Collector operates in Sweden, Norway, and Finland on the Nordic market.

ABOUT NORION BANK GROUP
Norion Bank Group is a Nordic financing bank close to business. Through the group's brands Norion Bank, Walley, and Collector, customized financing services are offered that meet distinct customer needs within three customer segments: mid-sized companies and real estate companies, retailers, and private individuals. As a specialist in financing solutions, Norion Bank Group is a leading complement to traditional large banks, with the vision of being the premier Nordic financing bank within the selected segments.

Norion Bank's offering includes corporate and real estate credits as well as factoring for mid-sized companies and real estate companies. Through the brand Walley, flexible payment and checkout solutions are offered to retailers and private individuals. The brand Collector provides personal loans and credit cards to private individuals as well as savings accounts for private individuals and companies. Norion Bank Group (formerly Collector Bank) was founded in 1999 and has offices in Gothenburg, Stockholm, Helsingborg, Oslo, and Helsinki. The operations are conducted through Norion Bank AB (publ), which is listed on Nasdaq Stockholm.

NORION BANK'S OFFER TO YOU
For us, it is natural that every individual's development is highly valued, which means a strong focus on self-leadership and competence development. Community, innovation, and modern working methods are characteristics of Norion Bank Group. We simply offer you an organization with fast decision-making paths, great openness, and lots of energy.

We offer you an exciting company with good development opportunities, ongoing competence development, and joint activities on and off the workplace.

BIAS-FREE RECRUITMENT
We want our recruitment process to be fair and inclusive. Therefore, we ask you not to attach a photo or other information that is not relevant to the position. A cover letter is not required.

We decline contact from recruitment agencies, consulting firms, and advertisers in the recruitment process.

INTERESTED? Great! Selection and interviews are ongoing, so apply today!

Questions? Feel free to reach out to us! For questions regarding the team and the role, please contact Ivan Kontic, Head of Sales and Marketing Collector, at [email protected].

For questions about us as an employer or the recruitment process, please contact Johanna Lövgren, HRBP, at [email protected].